Data & Analytics Manager, Ecommerce at Publishers Clearing House in Jericho, NY

Publishers Clearing House (PCH), with offices in New York City and Jericho, is a leading direct-to-consumer company offering a unique blend of curated multi-channel shopping and digital entertainment across a network of web and app-based properties with over 5 million daily visits and 2 billion monthly page views.

We are looking for a Data & Analytics Manager, Ecommerce who is passionate about providing strategic and analytic insights to drive customer engagement, monetization and business growth. The ideal candidate will have a strong understanding of ecommerce and a proven ability to transfer data into actionable, well-written insights to optimize campaign response, site conversion, audience groups, site merchandising and content strategies. Key responsibilities include strategic insights, reporting, budget planning and forecasting.

As a member of the Analytics and Insights Team you will partner with ecommerce marketing & sales leaders to influence business strategy and solve complex problems. You will serve as the subject matter expert for the critical data and insights you manage. The primary measure of success will be the ability to synthesize well-focused and actionable recommendations from business questions and analytics skills to deliver these with clarity and speed.

Responsibilities include but are not limited to:

• Be the go-to partner for internal clients in identifying and addressing issues and opportunities regarding customers, campaign and on-site performance insights and optimization
• Perform deep dive campaign analyses into specific KPIs to understand the underlying influences and factors on what drives email driven ecommerce business
• Perform merchandising analysis to provide insights into promotional performance and category growth including product recommendation, price & discount, inventory and assortment
• Responsible for Business planning, forecasting and performance monitoring for $150MM + ecommerce portfolio
• Leverage data analyses and BI to provide actionable recommendations on revenue and traffic opportunities
• Identify standardized reporting requirements, monitor the reporting implementation, evaluate post-launch metrics, and provide next steps recommendations
• Managing and guiding analytics team members and/or external vendor resources

Required skills, experience & qualifications:

• Minimum Bachelors degree in Analytics, Statistics, Computer Science, Mathematics, Econometrics or other quantitative discipline
• 4+ years of relevant experience
• Experience with ecommerce required; digital media and multi-channel direct marketing experience is preferred
• Understanding of analytical processes including but not limited to data management, forecasting, optimization, predictive analytics and visualization
• You are a SQL and Google Analytics wiz/expert
• Knowledge of cloud and big data platform and tools (e.g., GCP, big-query, Hadoop, SAS)
• Knowledge of a reporting/BI tool such as Tableau and Data Studio
• Applied knowledge of Google Analytics including tagging and web data analysis
• Knowledge of performance marketing analytics (PPC, SEM)
• Superior Excel and PowerPoint skills
• Strong communication, project management and business stakeholder management skills
• Self-starter who can manage multiple priorities with minimal supervision

Publishers Clearing House (PCH), headquartered in Jericho, NY, and with offices in NYC, Portland (ME) and Boston, is a leading direct-to-consumer company offering a broad range of products, digital entertainment services to consumers as well as customized solutions for advertisers. Our continued success in today’s new digital publishing environment is built on PCH’s unique, free-to-play, chance-to-win value proposition, which enables individually personalized offers based on the trusted first-party relationship we maintain with millions of consumers and is fueled by the excitement of the Publishers Clearing House brand.

Join our winning team and apply today!

This position is located in our NYC and Jericho office. Candidates must reside in the NY tri-state area

PCH is an Equal Opportunity Employer