Job Description

This is a direct-client opening for an Data Analytics & Insights Technical Lead, McLean, VA. This is a Full-Time Position.

Position Overview: Are you passionate about data, technology and great customer experience? The Information, Intelligence, and Insights team at is looking for a Data Analytics Lead who enjoys using the latest technologies and tools to provide and deliver actionable insights to our Customer Experience (CX) partners. You will be leading and executing the creation of complex data visuals and insights aimed at giving our business partners a 360 degree view on their multi-million dollar applications that support a thriving US housing market. You will be working with different data sources, structures, and tools and leverage all available tools at your disposition, to deliver your results to an exciting and motivated team of seasoned CX professionals.

Qualifications:

Bachelor’s degree in Business Administration, Computer Science, Data Analytics, Information Systems, or a related degree or equivalent experience; Master’s degree preferred

Typically has 8 or more years of proven experience in Data Analytics, Data Science, Business Intelligence, or comparable field

Hands-on experience with coding languages python, R or similar

Hands-on experience with BI and/or Data Visualization tools such as Tableau is a must

Hands-on experience with developing Machine Learning and/or Artificial Intelligence models is a must

Consistent track record serving as lead on data analytics projects

Exceptional communication and presentation skills, both written and verbal, including the ability to present content from low to high levels of complexity to audiences of varying levels of seniority

Effective organization skills with attention to detail

Familiarity with Client Experience and/or Client Journey (B2B and B2C) and associated data (client sentiment, call center, CRM) is preferred

Familiarity with Secondary Mortgage Market and/or business and operations also a plus

Valid through: 3/12/2021