Data Analyst - Analytics & Data Operations About the Role We are seeking a
Data Analyst who will play a critical role in
delivering reliable insights, working closely with stakeholders, and ensuring data accuracy across the organization. This role goes beyond traditional reporting; the analyst will
actively investigate and resolve data issues, collaborate with
cross-functional teams, and provide operational support for analytics systems. The ideal candidate is analytically strong, detail-oriented, comfortable working with ambiguity, and capable of balancing
business analysis with data operations and system support.
Key Responsibilities Analytics & Business Insights - Partner with business and technical stakeholders to understand objectives and translate them into clear analytical requirements
- Perform ad-hoc and recurring analyses to support business decision-making
- Analyze large datasets to identify trends, risks, anomalies, and opportunities
- Align and maintain data definitions, metrics, and business rules across teams
- Present insights through dashboards, reports, and clear written or verbal summaries to both technical and non-technical audiences
Data Quality, Issue Resolution & Root Cause Analysis - Proactively identify, investigate, and resolve data discrepancies across source systems, pipelines, and downstream reporting
- Perform root-cause analysis in collaboration with data engineering, platform, application, and business teams
- Validate fixes, implement preventative controls, and ensure issues do not recur
- Act as a primary point of contact for data-related issues, troubleshooting, and inquiries
Data Operations & Systems Support - Monitor data pipelines, dashboards, and jobs for failures or abnormal behavior
- Support analytics and reporting systems during incidents, outages, or data availability issues
- Conduct post-deployment testing and validation to ensure data accuracy and system stability as needed
- Identify opportunities to improve automation, monitoring, alerting, and data workflows
Required Qualifications - 7+ years of experience as a Data Analyst or Analytics-driven role
- Strong proficiency in SQL or Python (required)
- Experience working with databases and large, complex datasets
- Strong experience with data visualization or reporting tools (Power BI, Tableau, or similar)
- Expertise with modern data platforms and analytics stacks (e.g., Azure, AWS, Databricks, Snowflake)
- Solid understanding of data validation, data quality, and reconciliation techniques
- Demonstrated ability to independently investigate complex data issues from source systems through reporting layers
- Strong analytical, critical-thinking, and problem-solving skills
- Excellent communication skills with the ability to work effectively across technical and non-technical teams
Preferred / Nice-to-Have Qualifications - Bachelor's or Master's degree in Business, Analytics, Data Science, Computer Science, Statistics, Math or a related field
- Familiarity with cloud data warehouses and ETL/ELT tools
- Exposure to data transformation tools (e.g., dbt)
- Experience supporting production analytics systems or data platforms
- Knowledge of basic statistics and experiment analysis (e.g., A/B testing)
- Comfort participating in off-peak deployments and releases when needed
