True Job title: Customer Support Manager
Location: Lisle, IL
- Education requirement: 4yeardegree
- Years of Experience: 7-10
- Customer Support manager will work with our third party support team to drive performance improvements, track open incidents, develop customer satisfaction metrics and build a new internal customer support team which will work in conjunction with the 3rd party team already in place.
- Resource should have customer support desk leadership experience, has built a team before and has the ability to make our support team be #1 in the industry.
- Background - experience within technology based product support or telematics support or transportation industry based support
- Experience within the trucking or transportation industry desired but not required.