Customer Support Manager


Lisle, IL

Industry: Automotive.


8 - 10 years

Posted 280 days ago

This job is no longer available.

True Job title: Customer Support Manager

Client: Navistar

Location: Lisle, IL

Description : 

  • Education requirement: 4yeardegree
  • Years of Experience: 7-10
  • Customer Support manager will work with our third party support team to drive performance improvements, track open incidents, develop customer satisfaction metrics and build a new internal customer support team which will work in conjunction with the 3rd party team already in place.
  • Resource should have customer support desk leadership experience, has built a team before and has the ability to make our support team be #1 in the industry.
  • Background - experience within technology based product support or telematics support or transportation industry based support
  • Experience within the trucking or transportation industry desired but not required.