$100K — $150K *
Do what you love. Love what you do.
At Workday, we help the world’s largest organizations adapt to what’s next by bringing finance, HR, and planning into a single enterprise cloud. We work hard, and we’re serious about what we do. But we like to have fun, too. We put people first, celebrate diversity, drive innovation, and do good in the communities where we live and work.
The Workday Adaptive Planning Support team is looking for an experienced support engineer who is excited about SaaS and helping customers solve complex problems. This is a customer facing role that works closely with our product development and support analyst teams to help customers find workarounds and solutions to product issues. The support engineer is responsible for managing a ticket queue of Level 3 escalations and making sure that customers get timely updates. The ideal candidate has experience working within a SaaS support organization, enjoys working with customers, understands programming, and has experience working on enterprise web applications.
This position is based in either our Austin, Texas office or Atlanta, Georgia office. Candidates must be local to Austin or Atlanta or be willing to self-relocate. Because of Covid-19, employees are currently working from home, but will be expected to work from the office beginning August 2021.
It would also be great if you..
Valid through: 3/18/2021