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Customer Support Engineer at PerkinElmer in Langley, BC

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compensation:

$80K — $100K *

specialty:

Technical Support, Technology Management

experience:

Less than 5 years

Job Description

The Customer Support Engineer helps PerkinElmer customers enhance the productivity of their laboratory processes and drives high levels of customer satisfaction by performing maintenance, repair and validations of Chromatography instrumentation. The Customer Support Engineer represents the face of PerkinElmer to the customer and fosters business expansion by providing ‘best-in-class’ responsiveness and professionalism in all customer interactions. This also includes key account expansion, sale of new maintenance contracts, upgrades, training and instrument sales leads.

Key Responsibilities

Installation, Maintenance & Repair: Install, maintain, verify performance and repair equipment at customer sites ensuring best-in-class service within established time frame and assigned geographical area or site. Drive toward zero service recalls. Completes assigned preventive maintenance calls at customer sites within prescribed time frame and established

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Valid through: 8/18/2020

About PerkinElmer

PerkinElmer, Inc., is an American multinational corporation focused in the business areas of human and environmental health, including: environmental analysis, food and consumer product safety, medical imaging, drug discovery, diagnostics, biotechnology, industrial applications, and life science research. PerkinElmer produces analytical instruments, genetic testing and diagnostic tools, medical imaging components, software, instruments, and consumables for multiple end markets.
Total Jobs:
54
Total Experts:
6
Average Pay:
$125,793
Total value of jobs:
$7,925,000
% Masters:
46%

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* Ladders Estimates

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