Customer Support / Account Representative

  •  

Salt Lake City, UT

Less than 5 years

Posted 185 days ago

This job is no longer available.

Description

 

Lenmar Consulting is a custom software development and cloud solutions provider specializing in delivering the perfect domain-specific offerings. Our expertise extends across a wide range of industries, and is a recognized expert in catering to the full breadth of BFSI sector.

 

We place consultants and permanent employees with top financial institutions across the country.

We have urgent job openings for Customer Support/Account Rep in Salt lake City UTAH.

Position: Customer Support/Account Rep

Location: Salt lake City UTAH

Contract:12 Months

Position Description:

The National New Accounts Service Professional serves as a subject matter expert and point of contact for Brokerage branch personnel in regards to document questions (status of documents, review, and document updates). Inquiries include, but are not limited to general account maintenance including account opening and navigation.

Additionally, the NNA Service Professional will be versed in Branch Scanning Procedures related to Document Status, Rejections, Scanning Errors, Scanner Operation and proper procedures for escalation of a variety of issues for process improvement.

 

Skills Required:

 

? Efficient written and oral communication skills ? Exceptional critical thinking skills ? Strong interpersonal and service skills

? Problem solving, personal accountability, ownership, and professionalism

? Ability to learn quickly and apply knowledge

?Apply concepts to real life situations

? Teamwork as well as ability to work well individually

? Strong computer skills

Skills Desired:

? College degreepreferred

? Possess general knowledge of financial markets