Job Description

The Customer Success Technical Enablement Lead- Software Solutions

The Customer Success Technical Enablement lead leverages competencies, technology, and process to support the rapid growth of the Customer Success team at Synopsys. Technical Enablement is an integral component of the Customer Success team that will help us achieve technical excellence as we build our go-to-market function for the next phase of company growth.

Preferred Experience

Develop programs and training materials to drive the onboarding and ongoing technical enablement of our customer facing teams (Customer Success, Professional Services, Technical Account Managers, Technical Support Engineers)
Improve field effectiveness through alignment to defined processes and competencies
Demonstrate a command of our message, positioning and expected skill sets through technical excellence
Participate in product launch efforts and leverage SME’s on the development and delivery of technical training needs
Align with Education and Documentation on technical content deliverables
Align with Sales Enablement on supporting soft skill deliverables
Build role-specific technical product training curriculum and certify on technical capabilities
Leverage enablement tech stacks to support the programs (MindTickle, Gong, Highspot)

Key Qualifications

Business acumen, drive and initiative to support and drive a growing business
5+ years experience in post-sales enablement or enablement overall
Held a technical field role and understand best practices for B2B SaaS customer engagement
Flexibility to travel. We have field teams in San Francisco, Calgary, Boston, London, Belfast, Singapore to name a few
You’re comfortable working in a high growth and constantly changing environment
Experience in Application Security products/security domain a bonus

Valid through: 4/13/2021

About Synopsys Inc

Synopsys is an American electronic design automation company that focuses on silicon design and verification, silicon intellectual property and software security and quality. Products include logic synthesis, behavioral synthesis, place and route, static timing analysis, formal verification, hardware description language simulators, and transistor-level circuit simulation. The simulators include development and debugging environments that assist in the design of the logic for chips and computer systems. In recent years, Synopsys has expanded its products and services to include application security testing. Their technology is present in self-driving cars, artificial intelligence, and internet of things consumer products.

Total Jobs:

138

Total Experts:

Average Pay:

$135,668

Total value of jobs:

$29,440,000

% Masters:

51%

Learn More About Synopsys Inc blue arrow

* Ladders Estimates