Customer Success Manager (East Coast) - $50M Series B – ChatOps and DevOps Workflows
With a recent major funding round totalling $50M in Series B our client are the industry’s leading open-source collaboration platform that is built to accelerate DevOps Workflows. Having already closed 250+ commercial customers in their first 18 months their open source platform has been downloaded over 500K times.
The Customer Success Manager (CSM) will manage a portfolio of customer accounts after the initial sale. Your job is to understand the business needs and objectives of their customers and ensure that those customers are successful in meeting their goals. You will work with the customers on a regular basis to assess, analyse, and help plan changes to the customer's usage and goals. The portfolio of accounts will be North American and European companies and the location needs to be convenient from a time zone perspective to cover both these geographies.
Valid through: 11/13/2020