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Customer Success Manager in Virtual / Travel

Premier

Virtual / Travel
6w ago
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industry:

specialty:

Business Project Management

experience:

5 - 7 years

Job Description

Position Summary

The focus of a Customer Success Manager (CSM) is to work in partnership with Stanson clients to drive product adoption, communicate and implement best practices, and develop additional strategies to provide maximum value to Stanson customers. CSM's proactively engage with customers to ensure forward progress on strategic organizational goals, utilizing project management and healthcare consulting skills.

Major Accountabilities


Plan, create and execute custom presentations to customer audiences remotely and in-person.

Maintain a proactive cadence with customers to grow account relationship, advise of new product and service offerings, discuss optimization opportunities, identify SMART goals, establish success metrics, and track progress towards achieving goals.

Analyze data trends, alert patterns, and other key data metrics to present insightful use cases and recommendations to customers.

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Valid through: 2020-3-5

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Premier is a title for the head of government in some countries, states and sub-national governments. A second in command to a premier is designated as a vice-premier or deputy premier. In many nations, "premier" is used interchangeably with "prime minister". In the Peoples Republic of China, "premier" is more common and official, but "prime minister" is still used (see Premier of the Peoples Republic of China).
Total Jobs:
27
Total Experts:
13
Average Pay:
$129,423
Total value of jobs:
$3,365,000
% Masters:
37%

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