Customer Success Lead in Chicago, IL



$100K - $150K


Account Management


Not Specified

Job Description


As Customer Success Lead at AgileMD, you will guide customers through achieving the highest impact to improving patient care and hospital operations. You will be the eyes and ears for AgileMD and serve as the voice of our customers internally. You will also be an expert advisor to our customers on evolving medical practice with advanced clinical software. Help us keep pace with our fast-growing list of customers including Johns Hopkins Medicine, University of Colorado Health, University of Chicago Health, John Muir Health, University of California San Francisco, and more.

Your responsibilities will include

  • Leading AgileMD's end-to-end implementation and client relationships at health systems, working closely with clinical and executive teams across multiple departments (.e.g. Nursing, Emergency Medicine, Hospital Medicine, Oncology, Pediatrics, Ambulatory, etc.)
  • Managing the handoff from sales to customer success, helping identify and ali
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Valid through: 2020-4-3

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