$80K — $100K *
Who You'll Work With
Customer Success Executive (CSE) role is a highly visible, strategic leadership role within Cisco's Customer Experience (CX) organization. We build deep relationships with customer senior leadership, partners and the extended Cisco account team members in achieving their goals. With the transformation to software subscription, CX is critical, we are writing a history and you can contribute to and help shape this ambitious journey we are on.
What You'll Do
As CSEs we are ultimately accountable for successful adoption and value realization for the products and services our customers have purchased. You will:
Who You Are
You are an executive leader with excellent customer, partner and market orientation in software and subscription services. You have a strategic orientation and ability accompanied by strong thought leadership. You have experience in ensuring customers adopt and realize value from subscription software and services. In addition, as a CSE you are keen at identifying new opportunities to expand your value within a customer.
#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all.
We embrace digital, and help our customers implement change in their digital businesses. Some may think we're "old" (36 years strong) and only about hardware, but we're also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do - you can't put us in a box!
But "Digital Transformation" is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)
Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.
Valid through: 12/9/2020