Responsibilities and Duties:
As a member of the Customer Success team, you will work closely with Customer Success, Enterprise Support, Engineering and Sales Directors to:
- Be the trusted solutions advisor for our customers and partners.
- Own customer related technical activities and relationships as part of Customer Success - production implementation, adoption and help with end to end solution design.
- Communicate effectively with a diverse audience of internal and external stakeholders consisting of: Engineers, business people, partners, executives.
- Translate business cases and requirements into value based technical solutions through the architecture of machine learning workflows and systems from data ingestion to model deployment.
- Demonstrate machine learning solutions with engaging storytelling and technical accuracy.
- Architect, design, and deliver Machine Learning and Data Science solutions.