Customer Service Specialist

Confidential Company  •  Glen Allen, VA

5 - 7 years experience  •  IT Consulting/Services

$80K
Posted on 12/15/17 by Gagan Kapoor
Glen Allen, VA
5 - 7 years experience
IT Consulting/Services
$80K
Posted on 12/15/17 by Gagan Kapoor

Position Title: Customer Service Specialist

Position Number: 270626

Location: GLEN ALLEN, VA

Desired Skill Set:

Banking/Financial, Call Center, Customer Service, Issue Resolution

Position Description:

Job Title: Customer Service Representative

Duration: 23 Months

Location: Glen Allen, VA 23060

# of Positions: 6

Job Description:

-The customer service representative will interact in person or over the phone with internal or external customers by providing a service. 

-Examples of service include phone support, order entry support and loan servicing support

Required: 

-3 - 5years prior call center experience 

-Advanced skills in identifying customer issues, negotiating solutions and making decisions outside of one''s scope of work.

-Prior financialexperiencepreferred.

Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, arrest and conviction records, or any other characteristic protected by law. Positions located in San Francisco, California will be administered in accordance with the Fair Chance Ordinance.

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