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Customer Research Manager in Owensboro, KY



$200K - $250K*


Marketing Research & Analysis


11 - 15 years

Job Description

U.S. Bank is seeking a Customer Research Manager in our Mortgage Customer Research department.

You'll lead a team of about 4 exempt managers and 67 indirect non-exempt level Customer Research Specialists!

How you'll spend your time:

  • Manages and coordinates the operational activities for assigned functional areas/regions.
  • Ensures quality service and effective operations support for all of the assigned internal and external customers.
  • Accomplishes results through the effective management of staff that may range from lower level non-exempt through exempt level professionals.
  • Administers corporate policies and procedures and ensures compliance with applicable laws and regulations.
  • Participates in the review and recommendation of operational systems and procedures affecting assigned units, coordinating system conversions from an operations perspective.



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Valid through: 2020-5-14

About U.S. Bank

U.S. Bancorp is an American financial services holding company based in Minneapolis, Minnesota, that is the parent company of the U.S. Bank National Association, known as U.S. Bank, the 5th largest commercial bank in the United States. The company, founded in 1929, has $446 billion in assets and operates 3,106 banking offices in 25 states and 4,842 ATMs, and provides banking, investment, mortgage, trust, and payment services products to individuals, businesses, governmental entities, and other financial institutions.
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* Ladders Estimates