Imprivata is the leader in secure access and collaboration for healthcare. For over 10 years, we have been enhancing care delivery by providing fast, secure access to patient information. Healthcare environments are unique and complex and require solutions that work with care providers -- whatever the workflow, application or desktop. Imprivata was launched in 2002 with the clear goal of making it easier for clinicians to access health information. We have succeeded, with over 4 million clinicians around the world, using Imprivata for secure and convenient access. Now we are taking on new and exciting challenges in healthcare.
We’re looking for a Customer Marketing Manager for our Lexington, MA office.
The Customer Marketing Manager is responsible for the global strategy and execution for our customers/installed base in the four areas: onboarding, education, maintaining/improving relationships and demand generation. For Onboarding the customer Marketing Manager will define programs that extend the purchase experience, such as Welcome Kit, ensure adoption of our solutions. For Education, the Customer Marketing Manager will define programs such as the Imprivata HealthCon regional user groups, webinars, and develop assets such as videos etc. to communicate overall best practices. In addition, manage content on the Imprivata Support and Learning Center which is the homepage for our customers. For maintaining/improving relationships, the Customer Marketing Manager will define customer appreciation events during trade shows, customer awards, and quarterly newsletters. For Demand Generation the Customer Marketing Manager will define programs to support selling of additional solutions/ licenses. The Customer Marketing Manager will also oversee all customer communication including, but not limited to new product releases, price increase, support issues and product retirement communication.
At Imprivata, we have a top notch work environment, developmental opportunities, a competitive total rewards package, and the desire to have fun. If you have the skills and qualifications as we have described above, we want to hear from you!
Imprivata provides equal employment