Customer Marketing Manager in Charlotte, NC

$100K - $150K(Ladders Estimates)

Electrolux Group   •  

Charlotte, NC 28202

Industry: Retail & Consumer Goods


5 - 7 years

Posted 41 days ago


Key responsibilities are to support and grow Electrolux and Frigidaire brands through draw, conversion and measurement activities with internal and external customers, specifically Dealers. This individual is responsible for driving retail integration with key customers by utilizing all retail media forms including: digital, retailer website, print, TV, in-store, and social media. This position also requires proven relationship management, multi-level communication skills and a high degree of organization.


  • Deliver consistent brand experiences to retail consumers through effective management of advertising and retail floor execution.
  • Develop and execute customer specific annual integrated co-marketing plans to support key product launches and corporate initiatives. To include detailed budgets and advertising plans (print, digital, TV, social media, billboard, inserts, ROP, etc).
  • Manage and track annual marketing spend and effectiveness of spend by customer based on goal media mix.
  • Ensure trade strategies are communicated, and effectively utilized, by sales team.
  • Perform post-promotion analysis to understand ROI of customer trade events.
  • Participate in customer planning sessions with the sales team to optimize sales, share, and Return on Investment.
  • Design incremental opportunities with sales, acquire funding approvals, allocate and track incremental funding and results.
  • Develop integrated marketing calendar aligning retailer plans with corporate promotional plans and initiatives, advertising placements, and audit of marketing activities.
  • Track weekly retailer marketing activities through digital platform.
  • Ensure floor execution of marketing and brand programs on assigned floors.
  • Participation in regular marketing update calls and meetings reviewing key customer progress and timeline.
  • Fully support the marketing needs and requirements of key product launches across brands.
  • Ensure that retailer print and digital materials adhere to advertising governance guidelines.
  • Promote retailer co-op marketing opportunities, and drive co-op advertising mix within region.
  • Develop, coordinate and execute a visible events calendar identifying planning and execution of customer related activities, for example cooking demos, private sales, association meetings, etc. As well as assisting sales managers and their customers with marketing tools and programs.

Minimum Qualification


  • Bachelor's degree in marketing or related field.
  • Minimum of 4 years of retail marketing, sales, category management, or agency experience. Retail marketing experience preferred.
  • Merchandising experience in small or large format regional retailers is preferred.
  • Strong client services experience.
  • Strong budget management and analytical skills.
  • Strong presentation skills.
  • Highly personable
  • Experience and proficiency in working cross functionally across marketing, sales, and external business customers.
  • Proven ability to collaborate broadly with flexible, positive attitude, and ability to get results.


  • Self-starter with demonstrated leadership skills and strategic thinking abilities
  • Exceptional interpersonal and communication skills
  • Must have excellent customer management and networking skills
  • Ability to handle multiple projects and priorities simultaneously
  • Must have a full knowledge of PowerPoint, Excel, and Word
  • A high degree of organization is a mandatory.

Valid Through: 2019-10-7