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Customer Insights & Business Outcomes Leader at PerkinElmer in Waltham, MA



$150K — $200K *


Marketing Research & Analysis


11 - 15 years

Job Description

This position can sit in our Waltham, MA office or be remote.

The Customer Insights and Business Outcomes Leader is responsible for establishing business processes to improve efficiency, eliminate waste, reduce cost, and increase customer satisfaction, utilizing data driven approaches. This individual leads data governance initiatives, establishing standards for reliable data and optimizes business processes, identifying customer value streams and translating those into revenue generating business opportunities, focused on our Customers’ Business Outcomes.

In strong alignment with our Business Analytics team, the Customer Insights and Business Outcomes Leader is responsible for developing and implementing global standards for reporting insights and analytics to our OneSource Enterprise Customers, driving visibility to the value generated from programs and customer facing program financials, linking the PerkinElmer portfolio to client’s workflows. This individual will ma

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Valid through: 8/18/2020

About PerkinElmer

PerkinElmer, Inc., is an American multinational corporation focused in the business areas of human and environmental health, including: environmental analysis, food and consumer product safety, medical imaging, drug discovery, diagnostics, biotechnology, industrial applications, and life science research. PerkinElmer produces analytical instruments, genetic testing and diagnostic tools, medical imaging components, software, instruments, and consumables for multiple end markets.
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