Customer Engineer

First Data Corporation   •  

Omaha, NE

Industry: Accounting, Finance & Insurance

  •  

Less than 5 years

Posted 164 days ago

This job is no longer available.

Description

About First Data First Data (NYSE: FDC) is a global leader in commerce-enabling technology, serving approximately six million business locations and 4,000 financial institutions in more than 100 countries around the world. The company’s 22,000 owner-associates are dedicated to helping companies, from start-ups to the world’s largest corporations, conduct commerce every day by securing and processing more than 3,000 transactions per second and $2.4 trillion per year. To learn more about First Data, visit FirstData.com.

Job Responsibilities

  • Operate and monitor equipment to process work according to instructions and/or client expectations. May be required to troubleshoot and resolve minor equipment problems, as well as setup and calibrate equipment per guidelines and/or job specifications. Use instructions to pick materials for jobs to be processed. May include manually inserting documents/forms into envelopes, affixing tags to plastic carriers, stuffing mail into expedited mailing packages, feeding and unloading equipment.

Scope of Job

Works on a variety of routine and non-routine tasks under general supervision in a secure facility. Has access to confidential information.

Autonomy

Resolves most questions/issues independently. Escalates only the most complex issues to higher levels. Makes decisions using pre-established guidelines regarding products meeting quality standards, determining when a service technician is required, and ensuring the correct shipment of accounts.

Job Requirements

  • High school diploma or equivalent. Basic PC skills required. Six months to 1 year previous machine and/or production experiencepreferred. Ability to function effectively in a team environment.

Competencies

  • Operational Functions
  • Accuracy / Attention to Detail
  • Quality Management
  • Technical Troubleshooting
  • DESKTOP TOOLS
  • General Computer Competencies

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