$80K — $100K *
Phenom is looking for an experienced customer community manager to design, manage and measure a robust and active customer community program.
We’re looking for a strong self-starter who has had proven success building and growing an engaged user community of SaaS customers. If you’re excited by the opportunity to build and develop a customer engagement program from the ground up, this is the perfect opportunity for you!
A Typical ‘Day in the Life’:
As a customer community manager, you’ll work closely with our marketing, customer success, knowledge management and customer advocacy teams to develop a comprehensive customer community strategy and manage an engaged community.
This could include building content for the virtual user community, planning in-person or virtual customer roundtables, building out a customer awards program, as well as other activities to build engagement!
You’ll also get the opportunity to work with and learn from an awesome group of marketers, customer success managers, and customer advocates who are passionate about creating awesome customer experiences.This role will have a massive impact on our customers and company growth.
Bonus Skills (not required):
Applicants for this role must be currently authorized to work in the United States. At this time, we are not accepting applicants who require sponsorship, whether now or in the future.
Phenom is a global HR technology company with the purpose to help a billion people find the right job. Our SaaS platform Talent Experience Management (TXM) is redefining talent acquisition and talent management by helping candidates and employees find the right job faster, recruiters identify and engage the right talent, and management optimizes strategy.
Phenom is not your average workplace - we take pride in building a culture that is #NotNormal and celebrates all of the ways our company and employees are unique. By cultivating a culture that's as robust as our purpose, our staff comes to life with all the best qualities, radiating energy and positivity that extends out to their teammates, customers, and families. We believe living and working with a purpose brings amazing benefits, inspiring happiness, and motivation - and we serve our employees by creating memorable moments each day.
Valid through: 12/14/2021
$80K — $150K *
3 days ago