Customer Care Specialist

Confidential Company  •  Saint Louis, MO

IT Consulting/Services

$40K
Posted on 07/28/17 by Gagan Kapoor
Saint Louis, MO
IT Consulting/Services
$40K
Posted on 07/28/17 by Gagan Kapoor

Position Title: Customer Care Specialist

Position Number: 260395

Location: SAINT LOUIS, MO

Desired Skill Set:

Call Center, Customer Service, Healthcare, Mail, MS Excel, MS Office 2003, MS Word, Office Skills, Typing

Position Description:

Position: Referral Specialist
Location: St. Louis, MO 63104
Start Term: 07/25/2017 
End Term: 07/25/2018 
Hours: AM shift (This position will work varying hours each week based on the department''s needs)

Job Description:
Processes inbound and outbound calls in a consumer focused, appropriate and timely manner. Obtains necessary demographic information; discerns callers’ needs in a professional and courteous manner; schedules appointments; transfers calls as appropriate; cross sells other BJC services as appropriate; ensures class enrollments are correct and appropriate; completes outbound calls as assigned; maintains awareness of abandon call rate

   
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Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, arrest and conviction records, or any other characteristic protected by law. Positions located in San Francisco, California will be administered in accordance with the Fair Chance Ordinance.

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