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Customer Acct Mgr Distr in Kutztown, PA

NFI Industries

Kutztown, PA 19530
6w ago


Account Management


8 - 10 years

Job Description

Job Summary:

The Account Manager oversees a dedicated customer and is responsible for interaction with the customer on both a day-to-day basis, as well as an ongoing basis regarding reviews and continuous improvement. Responsible for retention and growth of client while ensuring profitable growth and quality service. Works across business units to engage in high priority customer opportunities that drive the business to the next level in achieving agreed upon profitability, service, and customer satisfaction. This position works for the local General Manager.

Essential Duties & Responsibilities:

  • Coordinates the involvement of NFI management, including sales, operations, finance and others in order to deliver expected delivery performance. Will organize meetings and updates as appropriate.
  • Work with Operations during any new onboarding or start up process ensuring both customer and NFI needs are achieved.
  • Le
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Valid through: 2020-3-4

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