Customer Account Executive

Trustwell

$80K — $85K *
Food & Beverages
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in Business, Management, or related field
  • Minimum 3 years in software sales or experience in the food industry
  • Strong negotiation and relationship-building skills
  • Proficiency in using Salesforce, Salesloft, and Zoominfo
  • Effective verbal, written, and interpersonal communication skills
  • Process-oriented and highly organized
  • Experience selling software to existing markets

Responsibilities

  • Prospect and connect with existing customers for cross-selling opportunities
  • Create and manage prospecting campaigns to boost pipeline
  • Present and sell company products to current customers
  • Partner with Account Managers for optimized client relations
  • Expand the current customer base through targeted efforts
  • Achieve sales targets and quotas within designated territories
  • Proactively follow up on prospects and leads

Benefits

  • Full healthcare benefits including medical, dental, and vision
  • Supplemental benefits such as STD, LTD, HSA, and 401k
  • Responsible Time Off (PTO) alongside holiday pay
  • Competitive compensation structure with bonus potential
  • Positive company culture with opportunities for growth
Full Job Description
Role: Customer Account Executive

FLSA: Full Time | Exempt | Salaried | Remote (US)

Reports to: Director of Sales

Scope of Position: The Customer Account Executive (CAE) is responsible for cultivating and closing Cross-sell/Expansion opportunities, within our current Trustwell customer base. Within Trustwell's SAAS software Suite of products and services for Food manufacturing, Food Service, and Supplement Manufacturing market. The CAE is responsible for expanding current relationships in Trustwell's current customer base, efficiently moving customers through the opportunity stages to a successful close. The CAE is also responsible for developing and fostering strong positive relationships with existing customers and serving as a good representative for the company. The role ultimately will drive the success of the company's cross-sell bookings goals and objectives through achieving individual sales quotas in designated territories.

Essential Duties & Responsibilities including but limited to:

  • Prospect, research, and connect with existing customers
  • Create and manage prospecting campaigns with touch points and follow up to maximize pipeline creation
  • Present and sell company products and services to existing customers
  • Partner with Account Managers
  • Expand current customer base
  • Reach agreed upon sales targets
  • Uncover and overcome customer objections
  • Demonstrate software to interested parties
  • Complete tasks as assigned in a timely manner
  • Relentless follow up on prospects, leads, and opportunities is a must
  • Experience and proficiency in Salesforce, Salesloft, and Zoominfo preferred
  • Other responsibilities as required

Required Skills/Abilities

  • Effective verbal, written, and interpersonal skills
  • Prospecting experience selling software into new markets
  • Process oriented and very organized
  • Experience utilizing technology to prospect effectively (i.e. Linkedin, Zoominfo, Salesloft)
  • Strong negotiation and relationship skills to build credibility with buyers
  • Work effectively within Sales Team
  • Experience selling software in the Food industry
  • Ability to work productively in a remote environment

Education/Experience

  • Bachelor's Degree in Business, Management, or similar; required.
  • 3 plus experience in software sales or related food industry experience, required.

Total Rewards Package:

  • Full healthcare benefits, including medical, dental, and vision.
  • Supplemental benefits, including STD, LTD, HSA, 401k, etc.
  • Responsible Time Off (PTO) + Holiday Pay
  • Competitive Compensation + Bonus!
  • Excellent culture, growth opportunities, plus much more...

What to expect - the Hiring Process!

  • Interview with Human Resources
  • Interview with Hiring Manager
  • Peer Panel Interview
  • Final Executive Interview
  • Offer of Employment (Background Screening/References)

The compensation for this role is based on several factors, including the candidate's experience, education, skills, and alignment with the responsibilities outlined for the role. The anticipated salary range for this role is (Annual Salary); with most candidates hired in the mid-range. This role is quota-bearing, and comes with an on-target earning up to $160k/per annum/uncapped.

The pay range for this role is:

80,000 - 85,000 USD per year (Durham, NC)

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