Crop Claim Manager

Great American Insurance Group   •  

Fresno, CA

Industry: Accounting, Finance & Insurance


5 - 7 years

Posted 29 days ago

This job is no longer available.


  • Manages assigned staff. Maintains proper personnel practices including hiring, performance evaluation, salary administration, promotion, transfer, and termination. Trains and develops staff.
  • Ensures that claims are adjusted and processed correctly according to established loss adjustment guidelines. Adheres to file documentation standards, and Crop Division reserving methodologies and practices.
  • Improves productivity through constant analysis of workflow and procedures while adhering to established L.A.E. goals.
  • Establishes appropriate performance and productivity standards for the efficient processing of all claim-related transactions.
  • Establishes appropriate quality measures; monitors results to ensure high quality service delivery while upholding claim integrity standards.
  • Provides feedback to marketing, underwriting and management staff regarding the quality of business and/or policy files.
  • Manages the field and internal claim staff to ensure timely, accurate and professional service to all agents and policyholders.
  • Participates in the establishment of regional goals, plans, strategies and operating methodologies.
  • Insight and monitoring of adequate reserves.
  • Systematic evaluation of risk to accurately forecast loss ratio projections


  • Candidates must have a Bachelor’s degree or equivalent business/work experience.
  • 5+ years of crop claim experience and 5+ years management/supervisor experience is required

Job ID 23533