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CRM Product Manager, Private Bank in Santa Clara, CA

Silicon Valley Bank

Santa Clara, CA 95050
5w ago


$100K - $150K*


Technical Product Management


5 - 7 years

Job Description

The newly formed Customer Relationship Management Product team in the Product Division is responsible for the strategy and management of our CRM applications and business processes. The CRM applications are the life blood of SVB, and are critical to the sales strategies that are responsible for almost all client acquisition at SVB that has resulted in SVB being the most popular banking partner for startups globally. The Private Banking teams rely on CRM every day to win deals, manage client relationships and drive unique insights that build the deep relationship of trust with clients that SVB is known for.

This role creates designs products with a customer centric approach, and an emphasis on sourcing the right data to inform product related decision making. Actively tracks and monitors performance of our existing product set and recommends areas to improve returns / reduce operational costs / manage risk. Embraces a user centered, empirical and iterative product de

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Valid through: 2020-3-17

About Silicon Valley Bank

Silicon Valley Bank (NASDAQ: SIVB) is a U.S.-based high-tech commercial bank with offices in a number of other countries. The bank has helped fund more than 30,000 start-ups. SVB Financial is the holding company for the bank. The company focuses on lending to technology companies, providing multiple services to venture capital and private equity firms that invest in technology and biotechnology, and also on private banking services for high-net-worth individuals, in its home market in Silicon Valley. In addition to taking deposits and making loans, the bank operates venture capital and private equity divisions that sometimes invest in the firms commercial banking clients. By June 2009, the bank was third in market share in the San Jose, California area, with deposits in the region of $7.1 billion, an 8.11% share of the market. A year earlier it was ranked No. 7, with $4.5 billion in deposit, a 5.67% share.
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* Ladders Estimates