Corporate Operations Engineer, IT Support

Google   •  

San Francisco, CA

Industry: Technology

  •  

5 - 7 years

Posted 17 days ago

Responsibilities

  • Identify and problem solve complex systemic challenges spanning multiple systems and teams as they relate to corporate IT initiatives; this may include designing systems or services from ground up.
  • Partner with internal service owners and teams to evaluate technical data, create recommendations, obtain consensus, plan and execute service upgrades and changes.
  • Automate and/or execute IT infrastructure-related projects such as platform migrations and information security policy updates.
  • Develop tools and solutions to increase the operational efficiency of the IT change management process with focus on excellent user journeys or experiences.
  • Innovate and design new internal solutions that allow us to scale.

Minimum qualifications:

  • Bachelor's degree or equivalent practical experience.
  • 5 years of technical experience working in system administration or IT operations.
  • Experience with system administration of various operating systems such as Windows, Linux, OS X, Chrome OS and Android.

Preferred qualifications:

  • Experience in providing infrastructure solutions for high profile internal customers.
  • Experience in automation with scripting or programming languages such as Bash, Python, Java, and JavaScript.
  • Knowledge of at least three of the following skill-sets within IT Operations: Windows, Unix, Networking, Scripting and Automation, Application troubleshooting
  • Knowledge of complex IT infrastructure and ability to troubleshoot challenges.
  • Systematic problem solving approach, with the ability to adjust quickly to changing priorities and work effectively in an ambiguous, fast-paced environment.
  • Excellent customer service, organizational, prioritization, multitasking, communication and leadership skills.