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CORE Technical Support Engineer in Richardson, TX

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compensation:

$80K - $100K*

specialty:

Technical Support

experience:

Less than 5 years

Job Description

The Core Technical Support Engineer (TSE) is responsible for test and verification of ZTE Core products and systems deployed at customer locations throughout the United States, especially for LTE and IMS Core Products.

The primary objectives of the Core TSE are;

A. Ensure the performance of ZTE hardware and software products is tested against company Acceptance Test Procedures (ATP) and that performance meets both customer specifications and conforms to prevailing technical requirements, and

B. Troubleshoot/resolve/escalate system and subsystem configuration, interface, hardware, software, and/or data faults

C. Document problems and abnormalities detected during execution of the ATP and escalate for prompt resolution

D. Organize on-site actions necessary to successfully meet test and verification milestones

This position resides within the Post-Sales organization reporting to the Technical Support Director. The Core TSE works within the project t

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Valid through: 2020-4-9

About ZTE USA

Total Jobs:
1
Total Experts:
1
Average Pay:
$90,000
Total value of jobs:
$90,000
% Masters:
52%
Learn More About ZTE USA
* Ladders Estimates