COO - Mercy Clinics Joplin

5 - 7 years experience  •  Patient Care

Salary depends on experience
Posted on 08/17/17
Joplin, MO
5 - 7 years experience
Patient Care
Salary depends on experience
Posted on 08/17/17

We’re a Little Different


Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service.  


We don’t believe in jobs at Mercy, we believe in careers that match the unique gifts of unique individuals; careers that not only make the most of your skills and talents, but also your heart.


At Mercy, you’ll feel our supportive community every step of your day, especially the tough ones. We’re a team and love working that way. That team is expanding, and we currently have exceptional opportunities to help our communities grow.

Responsibilities and Qualifications:

Remains abreast of internal and external factors/trends that impact on health care and physician practice.

Assists department chairman to develop annual goals consistent with institutional goals, needs of the department, and future directions in health care.

Introduces innovation and creativity in project development.

Develops specific programs and marketing plans according to identified need. Services as a management and public relations role for the Department.

Participates in strategic planning, major Clinic decisions, and in the review of the Mission and Philosophy.

In collaboration with the department chairman develops, evaluates, and monitors compliance with staffing guidelines.

Problem solves complex situations that arise in an appropriate manner with patients/families, physicians, staff and other facilities/resources.

Allows for a balance between consistency and department individualism when integrating aspects of functioning.

Works closely with the Director of Human Resources to communicate staffing requirements and assess recruiting and retention efforts. Hires individual(s) with appropriate characteristics and qualifications.

Implements programs that encourage professional development.

Reviews and approves operational and patient care policies.

Serves as a facilitator and a resource person to the group administrators and practice managers as they manage their areas of responsibility. Is accessible to administrators, managers, and employees.

In addition to annual reviews, provides frequent feedback to the group administrators and practice managers on their performance as managers. Counsels and disciplines as necessary and encourages their professional and management growth. Includes group administrators and practice managers, when appropriate, in the decision making process.

Enforces all Clinic policies in a consistent and equitable manner.

Prepares and monitors annual budgets in conjunction with the department chairman.


Reviews the department’s proposed annual budget and capital requests with the department chairman.


Collaborates with group administrators and practice managers to prepare justification and recommends expansion/modification of facilities, acquisition of major equipment, and revision of staffing plans.


Monitors budgetreports to evaluate each section’s and/or business unit’s compliance with budgeted guidelines.


Plans for long term changes that improve the efficiency in the delivery of patient care (systems, technology, physical plant and human resources).

Assesses the effectiveness of continuing education programs on the quality of patient care/services.

Assures departmental compliance with legal requirements of licensure, accreditation, and standards of professional practice as appropriate. Periodically examines and recommends modification as necessary for the organizational structure for efficiency as well as consistency within the Clinic. Implements changes (corrects deficiencies) to achieve compliance with all applicable regulations


Because you’re committed to excellence, you understand the importance of being properly prepared for your role at Mercy. That’s why you’ll bring to your role the right set of qualifications:


  • Education: Bachelors in Accounting.  CPA Preferred.
  • Experience: Five (5) years of experience in a financial management position for a hospital or large healthcare organization. 
  • Preferred Education: Masters preferred ACMPE preferred.


We’ll Support You at Work and Home


Our foundations are built on dignity and respect. ModernHealthcare Magazine named us as a “top 100 places to work.” We go out of our way to help people feel welcomed. We offer day-one comprehensive health, vision and dental coverage, PTO, and employer-matched retirement funds, even to part-time employees. We’re proud to provide tuition reimbursement to help you grow and learn new skills.

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