Reporting to the Associate Director/Director of Trade Operations, this position will be responsible for the planning, implementation, tracking, and maintenance of Rare Disease contract management activities for multiple Enzyme Replacement Therapies (ERTs), Substrate Reduction Therapies (SRT) and Endocrinology products in the U.S. The candidate must work independently as a leader capable of strategic decision-making and transversal cooperation, as these critical business activities must align with multiple business initiatives and impact the ability of the business to supply product to patients and meet revenue forecasts. This position will also provide leadership and guidance as the expert on Specialty Pharmacy contracts and data management. The candidate must be solution-oriented, operationally savvy, creative, highly organized, flexible, and adept at handling multiple projects with tight deadlines via multiple stakeholders. This will be a visible position interacting with many internal and external functional groups. The Contract Manager, Trade Operations is expected to operate in the accordance with company policies, Standard Operating Procedures (SOPs) and Privacy, FDA or other requirements.
Responsible for resolving contractual issues. Determines and implements strategy concerning when and how to resolve issues.
Responsible for accurately validating Specialty Pharmacy data for Enzyme Replacement Therapy (ERT), Substrate Reduction Therapies (SRT), and Endocrine which strongly impacts product demand forecasts order to maintain accurate demand plans for all products and drive revenue
Validate all invoices related to Specialty Pharmacy data fees for accuracy and approve/reject as appropriate. Annual data fees 2M
Develop budget and forecast financial/business impact of different scenarios to all stakeholders for each ERT and Endocrine product in accordance with business strategies and distribution channel development.
Execute on US Rare Diseases business plan for all products to enhance patients' adherence rates; strategize and initiate corrective actions to close the gap to targets and goals
Demonstrate comprehensive and proficient understanding of orphan diseases and their treatment plans; possess a solid understand of market, patient, and reimbursement dynamics of orphan drugs
Analyze data, metrics, and Key Performance Indicators (KPIs) to advise field teams and cross-functional leadership teams on appropriate business strategies to deliver on financial goals
Lead in cross-functional and cross-brand teams with Medical, Legal, IT, Patient Education Liaisons, Marketing, Sales, Case Management, Market Access and Commercial Operations to drive business decisions and projects
Act as a champion of internal stakeholder departments to assure that services and distribution related requirements are met during contract revisions and pipeline product contract development
Manage and lead multiple strategic cross-functional and cross-business projects with tight deadlines; facilitate the definition of project scope, goals, and deliverables based on project charters defined by Senior Management
Works independently as a leader and exercises considerable latitude in driving business strategies and goals to completion with agreed objectives and scope
Bachelor's Degree Required, Advanced Degree preferred, with 8-10 years of experience in relevant environment (healthcare, operations, or related industry).
Proven ability to communicate and present effectively to senior leaders, cross-functional and cross-organizational teams
Ability to facilitate discussions and drive issues to resolution
Proficient in Microsoft Office Suite (Word, Excel, and Power Point) and organizational skills required
Must be attentive to detail and able to handle a dynamic and complex environment
Strong leadership/management and analytic skills, ability to deliver on business initiatives in a timely manner
Proven ability to lead and influence teams without direct authority
Highly self-directed; must be able to proactively and independently resolve issues and manage projects with minimal direction