Consumer & Community Banking - Control Management - Control Manager (Chase Auto) - Vice President

J.P. Morgan Chase & Co   •  

Plano, TX

Industry: Accounting, Finance & Insurance

  •  

Not Specified years

Posted 35 days ago

This job is no longer available.

The Chase Auto business offers consumers car loans and leases through more than 12,000 auto dealerships across the country. Chase Auto is comprised of three businesses: Dealer Services Business that offers retail loans to consumers through Dealers, and provides banking and commercial lending to Dealers; Partnerships Business that offers leases and loans to consumers as a Captive Finance arm of several major Auto manufacturers; Direct Auto Business that offers loans directly to consumers through online and bank channels.

Through these businesses, Chase finances more than 3 million auto loan customers, manages a loan/lease portfolio of more than $80 billion, and has relationships with more than 75% of all U.S. franchised automotive dealers. As of 9/30/18, Chase was ranked as the #1 bank auto lender of new vehicles by market share, and the #7 overall auto lender on new/used vehicles by market share.


Control Management (CM) maintains a strong and consistent control environment across the firm. With Control Managers appointed for each Line of Business, Function and Region, there is a comprehensive coverage and joint accountability model with the business executive that promotes early operational risk identification and assessment, effective design and evaluation of controls and sustainable solutions to mitigate operational risk.



Control Management focuses on four areas:

1) Control design and expertise

2) Risks and controls identification/assessment

3) Control breaks and resolution

4) Control governance & reporting

Role Responsibilities:

  • Role will work with the Chase Auto Originations area

  • Create a proactive risk and control culture that leverages proven evaluation strategies and sound change management protocols

  • Review and analyze program related data (e.g., KRI/KPI) to support business-related programs and strategies

  • Provide leadership support for the end-to-end execution of the Risk & Control Self-Assessment, including control breaks and resolutions, to reduce financial loss, regulatory exposure, and reputational risk

  • Engage with control colleagues across the firm, business, operations management, legal, compliance, risk, audit, regulators and technology control functions

  • This individual will primarily support the Chase Auto Marketing organization and the Direct Auto Channel
  • Role will work with the Marketing and Consumer Direct organization within Chase Auto
  • Expected travel (10-15%)

Additional Responsibilities for Managers (if applicable)

  • Provide ongoing feedback and training and develop employees on risk concepts and the application to risk and control evaluation

Qualifications:


  • Bachelor's degree or equivalent experience required
  • 7+ years of financial service experience in controls, audit, quality assurance, risk management, or compliance preferred
  • Proficient knowledge of control and risk management concepts with the ability to design, create and evaluate a Risk & Control Self-Assessment in conjunction with business partners
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Visio)


Skills:

  • Business knowledge - ability to understand the business / knowledge of regulation surrounding business
  • Communication/presentation - excellent written and verbal communication skills with an ability to influence business leaders in a meaningful and actionable manner
  • Networking – exceptional interpersonal skills; exceptional collaboration and relationship building skills
  • Work autonomously to affect change - flexible, adaptable to shifting priorities; manages competing priorities to achieve the most effective result and able to work in a fast-paced, results driven environment
  • Process analysis / design acumen – ability to understand a process and associated risk to inform control design
  • Problem solving / Analytical skills - solid critical thinking, attention to detail and analytical skills; able to synthesize large amounts of data and formulate appropriate conclusions
  • Understanding root cause / identifying control breaks
  • Developing timely and sustainable solutions
  • Analyze metrics for emerging risk
  • Implementation skills
  • Writing Action Plans, Procedures
  • Change Management
  • Ability to make subjective and informed decisions based upon output, influence stakeholders and justify decision making


Req #: 190043331