Consulting Services Director - IT Sales & Service Delivery

CGI Group   •  

Phoenix, AZ

Industry: Professional, Scientific & Technical Services

  •  

11 - 15 years

Posted 29 days ago

Position Description

The Phoenix Metro is looking for a self-motivated and entrepreneurial individual withconsulting experience in the greater Phoenix area. This individual should have a history ofworking across a broad spectrum of industries and companies in the region, and have specific and deep knowledge in the Commercial space and some State & Local Government would be nice. This individual will be an integrated part of the CGI Phoenix Leadership Team working to grow our commercial business in the region.

As the Director of Consulting Services for the CGI Phoenix Metro, you will have responsibility to develop, implement and maintain a strategic account sales plan designed togrow revenue within existing and new accounts in your target sectors. The Director ofConsulting Services is responsible for managing the entire lifecycle of the sales and delivery process for a designated portfolio of accounts within the Phoenix Metro marketplace

As the Director of Consulting Services for the CGI Phoenix Metro, you will have responsibility to develop, implement and maintain a strategic account sales plan designed togrow revenue within existing and new accounts in your target sectors. The Director ofConsulting Services is responsible for managing the entire lifecycle of the sales and delivery process for a designated portfolio of accounts within the Phoenix Metro marketplace.

Your future duties and responsibilities

This role provides significant personal and career growth opportunities in the areas of client, sales, and business unit management. In addition, the opportunity allows the candidate tocontribute to building a diverse and highly skilled consulting team leading to accountability and management of the team.

The role provides the opportunity to develop and maintain strong relationships withexisting clients while developing business with new clients. Also, to ensure a high quality ofservices delivered to assigned clients you will participate in the delivery of client engagements, providing leadership to achieve targeted revenue and profitability.

The DCS responsibilities include:
• Overall accountability of service delivery to our clients through you account team
• Develop a strong pipeline of opportunities for new and existing accounts within theportfolio
• Lead proposals and evolve solution offerings
• Lead a team of professionals – both direct reports and via global delivery
• Ensure success of engagements using global delivery and vendor partners
• Manage client satisfaction in partnership with account management teams
• Apply delivery and customer management best practices
• Apply management best practices such as finance management, member performance reviews, and succession planning
• Contribute to business strategy and budget planning
• Manage profitability of engagements

Required qualifications to be successful in this role

Required qualifications to be successful in this role
• 10+ years of minimum IT and Consulting Services experience
• Strong ties to the Arizona Business Community with the ability to interact with key decision makers in both the Commercial and Government Sectors
• Business development including strategic sales planning
• Results oriented business leader with solid understanding of budgets, forecasting, planning, P&L’s, and complex pricing models
• Strategy and business management
• Delivery experience
• Client engagement management and relationship building
• People management
• A keen, flexible and aggressive intellect; superior conceptual thinking as well as analytical and problem solving skills
• Strong communication skills, both verbal and written, at all levels
• Proven record of creating and maintaining business partnerships and relationships
• Strong decision making, judgment and analytical skills
• Demonstrated ability to effectively collaborate with cross-functional virtual teams

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Skills

  • Management Consulting

What you can expect from us

Build your career with us.

It is an extraordinary time to be in business. As digital transformation continues toaccelerate, CGI is at the center of this change—supporting our clients’ digital journeys and offering our professionals exciting career opportunities.

At CGI, our success comes from the talent and commitment of our professionals. As one team, we share the challenges and rewards that come from growing our company, which reinforces our culture of ownership. All of our professionals benefit from the value we collectively create.

Be part of building one of the largest independent technology and business services firms in the world.

Position ID: J0319-0655