Consultant, Brand Strategy & Insights (Healthcare)

Communispace   •  

Boston, MA

Industry: Technical Services


5 - 7 years

Posted 56 days ago

Who You Are

You have a experience working closely with customer insights in a marketing/brand management, planning or market research role. You have a passion for using patient and healthcare provider insights to guide new and innovative marketing campaigns and tactics for the healthcare/pharmaceutical/biotech industry. You are naturally curious, creative, analytical, energetic and are comfortable creating, executing and analyzing results from both quantitative and qualitative approaches to create deep insights. You keenly understand clients' business challenges and are proactive and creative in your approach to guide their most important decisions all while helping keep your team focused on impact and your clients happy.

What You'll Do

  • Work with clients and collaborating with your C Space team members to translate business and research priorities into objective-based approaches
  • Responsible for diagnosing larger, more complex research needs and translating these into a streamlined, strategic approach that leverages a mix of both standard and non-traditional methodologies
  • Daily management and facilitation of online communities in order to create highly engaged communities that allow us to deliver actionable insights for our clients
  • Develop and maintain excellent relationships with multiple clients
  • Present to clients and at client organizations to garner more interest and support for the community within client organizations
  • Facilitate client meetings, manage client and team expectations
  • Solid grasp of survey and activity design and intimate knowledge of how best to leverage standard community tools
  • Owning the Quality Assurance of community activities
  • Provide thoughtful, constructive feedback to Storytelling partners to ensure delivery of top notch output
  • Awareness and understanding of various research methodologies and tools
  • Inspire your teams while mentoring and coaching team members

Desired Skills/Qualifications

  • 5-7 years of relevant pharmaceutical/biotech industry experience ideally in market research and data analysis, consumer insights, marketing/brand management or online community management
  • The ability to surface insights, and provide constructive feedback for how to deliver stories in a creative way that engages client audience
  • Excellent and proven project management and time management skills
  • Ability to set priorities and manage expectations in a fast-paced environment
  • Strong client relationship management and consulting skills
  • Superb business writing, verbal communication and presentation skills
  • Superior analytical skills
  • You work well in a collaborative team environment
  • Strong MS Office Suite skills (Excel, Word, and PowerPoint)
  • You are curious, creative and like to look for solutions