Computing Support Training Project Manager

HP   •  

Boise, ID

Industry: Hardware

  •  

5 - 7 years

Posted 367 days ago

Responsibilities:

  • Leads learning programs with cross-functional team across all aspects of project management including needs assessments, solutions development and design, implementation and tracking, and continuous improvement.
  • Creates agile and flexible approaches to learning and development, including in person, online, and networked methods of connecting learners and impacting behaviors.
  • Develops multiple approaches to learning solutions and provides analysis/recommendations regarding cost and implementation.
  • Develops strong collaborative relationships with Training, Support, and GBU teams.
  • Stays current on latest innovations, approaches and technologies tied to adult learning theory and are inclusive of different levels within a global, multi-generational workforce.
  • Manages internal project delivery using ADDIE model - accounting for risk and quality.
  • Ensures timely delivery of solutions within established turn-around times.
  • Manages projectfinancials including business impact.
    • Meets or exceeds approved budget.
    • Provides reliable financial forecasts to Management.
  • Manages mid to upper level stakeholder relationships.
  • Manages project team.
    • Manages internal as well as external resources with a team size up to 20 people, and is aware of necessary skill development of project team members.
    • Provides performance review input and development recommendations for team members.


Education and Experience Required:

  • First Level University degree.
  • 5+ years in project management roles or in like roles/businesses.
  • 2+ years of experience in Training / Learning
  • Demonstrated experience developing highly effective learning programs
  • Experience with HP Support and Computing products strongly preferred.


Knowledge and Skills:

  • Demonstrates an in-depth understanding of key Services' operational policies, processes and methodologies applicable to project management.
  • Speaks with expertise to many layers of depth related to project management methods.
  • Demonstrated leadership and influence capabilities
  • Knowledge of current training industry trends and instructional design methods
  • Knowledge of HP Support environment and HP Computing Product portfolio
  • Highly effective collaborative techniques including listening, communication, change, analytical skills, coaching, problem solving and solution identification.
  • Ability to multi-task and manage multiple projects at a time.
  • Participates in the Services PM Profession community.
  • On the PMP Certification path.

Job ID 3016774