Communications Manager, Crane Solutions

Columbus McKinnon   •  

Menomonee Falls, WI

Industry: Manufacturing & Automotive

  •  

8 - 10 years

Posted 33 days ago

JOB PURPOSE: The Communications Manager manages the development and implementation of strategic communications plans and content to achieve the internal and external objectives of the business unit and its product lines, in accordance with company policies and procedures.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

  • Develop and oversee the implementation of strategic messaging and global communications for Crane Solutions businesses to educate and persuade target audiences, generate leads and build market awareness to meet marketing objectives.
  • Interact globally with internal and external clients including product management and sales personnel to develop and implement successful marketing content
  • Create content for all external delivery vehicles, including web, social media, print and digital advertising, public relations, direct mail, brochures, technical documents, videos, case studies, articles, white papers, blogs, FAQ documents, sales presentations, newsletters, e-marketing, and related marketing materials
  • Manage, create and deploy internal communications content, including intranet, company newsletters, internal presentations and other information as assigned
  • Manage relationships with outside vendors to produce promotional materials for the Crane Solutions business unit.
  • Manage the graphic design function, overseeing schedules, content and quality produced by internal and external resources
  • Manage U.S. and international media relationships as well as media planning, negotiating, buying and placement.
  • Manage product launch activities ensuring effective communication of key messages and production of launch materials is completed in a timely fashion
  • Manage and execute company email programs utilizing Act On or MicroSoft Dynamics email programs
  • Create and implement standardized procedures for marketing company's products and services in a timely, organized fashion.
  • Maintain technical competency and remain current in technology and changes in the industry.
  • Perform a leadership role in the department, serving as a technical resource and mentor for others on the Marketing team.
  • Complete special projects as assigned.
  • Complete and maintain all required paperwork, records, documents, etc.
  • Follow and comply with all safety and work rules and regulations. Maintain departmental housekeeping standards.

QUALITY MANAGEMENT SYSTEM RESPONSIBILITIES: The Employee shall be competent in:

  • QM Manual (QM-QLTYMANUAL)
  • Quality Policy
  • Quality Metrics
  • Quality Procedures in accordance to F-ISODEPTTR
  • Understanding the individuals responsibility in their contribution to these metrics

COMPETENCIES: To perform the job successfully, an individual should demonstrate the following competencies.

Execution: The degree to which the employee is committed to completing goals and assignments as specified and on time; independently offers or takes initiative to head projects; evaluates alternatives and selects the best course of action; takes responsibility for both successes and failures; accomplishes results with minimal supervision; acknowledges shortcomings while suggesting possible solutions; takes pride in individual and group accomplishments.

Integrity & Respect: The degree to which the employee supports, promotes, and adheres to Magnetek's mission, policies, procedures, and Code of Conduct; ensures legal compliance in the workplace.

Business Innovation & Adaptability: The degree to which the employee initiates new ideas to simplify, enhance, and improve procedures, products, techniques, or their position/department; seeks new solutions for old/existing problems; demonstrates flexibility and receptiveness toward new ideas and willingly adapts to change in a positive manner.

Customer Commitment: The degree to which the employee represents the company in a positive and professional manner while courteously and promptly addressing/responding to the needs of both internal and external customers; takes initiative to resolve customer concerns/problems to ensure the highest level of customer satisfaction and trust.

Effective Communication: The degree to which the employee courteously, concisely, and effectively conveys and receives both oral and written communication; actively listens to others; positively exchanges ideas, information, feedback, and directions; seeks to clarify misunderstandings and vague communications to ensure mutual understanding; respects, understands, and is sensitive to the diverse communication styles of various people/groups within different situations.

Functional Knowledge: The degree to which the employee understands the job responsibilities and requirements; demonstrates proficiency in all areas of their job; possesses the technical skills and expert knowledge to effectively conduct the job; possesses ability and willfully shares job specific knowledge with others; keeps skills and job specific knowledge current; exhibits a desire to excel within the job.

Problem Solving: The degree to which the employee demonstrates the ability to clearly isolate, identify, and define both existing and potential problem areas; researches and collects any related information and additional resources necessary to clarify and/or address the problem; proposes possible alternatives or solutions; solicits feedback from those involved; identifies and implements the most efficient, cost effective, and approved solution.

Team Player: The degree to which the employee effectively builds and maintains both internal and external work relationships; demonstrates ability and willingness to cooperate and collaborate with others to facilitate and achieve positive results; attempts to interact and exchange communications in a open and positive manner; actively listens to the ideas of others; actively works to positively resolve conflicts; solicits feedback from others; supports team members seeking to facilitate/achieve their shared goals; willingly and effectively completes team related projects in a timely manner.

PROTECTIVE CLOTHING/EQUIPMENT REQUIRED: Requires the use of safety glasses when in the manufacturing areas.

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE: Requires a Bachelors degree in business, marketing, communications, journalism or a job related major and seven to ten years of related experience; or a combination of education and experience.

LANGUAGE SKILLS: Excellent written and verbal communication skills essential. Exceptional proofreading skills required. Strong ability work in teams and influence others at all levels to move projects forward is essential. Client services orientation required. Ability to read, analyze, and interpret general business periodicals, professional journals, and technical procedures. Ability to prepare reports, business correspondence, brochures, product literature and manuals, training manuals, and promotional advertisements. Ability to effectively present information and respond to questions from groups of managers, customers, vendors and other employees of the organization.

SOFTWARE SKILLS: Requires strong knowledge of MS Office Suite particularly excel and power point.

MATHEMATICAL SKILLS: REASONING ABILITY: Ability to calculate figures and amounts such as proportions, percentages, and volume. Ability to apply concepts of basic algebra. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Strong ability to manage and prioritize multiple projects simultaneously and work well under deadlines and time constraints. High degree of organization and attention to detail required. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to creatively solve complex problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.