Communication Consultant – Value Added Services in San Diego, CA

Willis Towers Watson   •  

San Diego, CA 92101

Industry: Finance & Insurance

  •  

5 - 7 years

Posted 55 days ago

As a Senior Associate/Associate Director within our Value-Added Services communication practice, you will be responsible for development and execution of measurable, results-based communication plans and related deliverables to support the promotion of our clients' benefit programs. You should be a strong project manager, a competent writer, knowledgeable about employee benefits, and have the ability to present ideas to all levels of management in meetings or larger forums.

Role Priorities

  • Develop and maintain effective relationships with Willis Towers Watson offices, external clients and business partners throughout the West region, to provide employee communication plans, tools and deliverables
  • Effectively develop, package and deliver communication solutions to existing and prospective clients
  • Consult with clients to develop communication plans that define communication deliverables, timelines and budgets, and provide guidance and advice to clients on formulating key messages and the most effective methods and media
  • Coordinate communication projects in various media, including print and web, to ensure that quality, schedule and budget goals are met and this includes working with external vendors
  • Create and/or edit employee communication materials, such as open enrollment brochures, new hire materials and wellness initiatives
  • Enhance team efficiency, productivity and effectiveness by sharing and leveraging best practices
  • Conduct educational seminars, workshops, trainings and webcasts with clients and prospects on trends and best practices in HR and benefit communication
  • Educate, train, and mentor local Willis Towers Watson colleagues on employee communications, solutions and the Value-Added Services client value proposition

Qualifications

  • 5-7 years of internal communication or marketing communications experience. Experience working with benefits is preferred; experience working for a benefits consulting or brokerage firms is a plus
  • Self-motivated professional with ability to independently support employee communications for clients and prospects within the region while collaborating with and sharing knowledge with Value-Added Services team members
  • Expertise in communication best practices and experience with a variety of communication channels, including print, video, web and social media
  • Experience in developing and delivering communication plans based on clients' goals and objectives, taking into consideration each client's unique employee audience
  • Ability to juggle competing demands of multiple clients and offices and to manage deadlines, vendors and projects effectively
  • Strong written and verbal communication skills, demonstrating creativity as well as technical expertise
  • Proven experience presenting in client meetings and at conferences and seminars
  • Understanding of graphic design and the printing process, including production specifications, paper, etc.
  • Strong knowledge of Adobe Acrobat, Microsoft Word, Excel and PowerPoint
  • A communications or related bachelor's degree is required and an advanced degree is preferred
  • Travel: Approximately 25% of time throughout the West region
  • Locations to be served are: Dallas, Phoenix, Denver, Los Angeles, San Diego, San Francisco


Valid Through: 2019-11-12