Commissions Supervisor

Realogy   •  

Madison, NJ

Industry: Real Estate

  •  

5 - 7 years

Posted 331 days ago

Responsibilities:

  • Manage and lead commission processing staff to ensure all transactions are closed timely and accurately.
  • Provide leadership in a very high-volume, time-sensitive environment.
  • Approve agent check requests and commission adjustments.
  • Trouble-shoot with processors on difficult transactions.
  • Provide support to agents and managers in response to inquiries regarding commission payouts, deductions, commission schedules, and commission calculations.
  • Continually assess the commission processing procedures and look for ways to improve efficiency and enhance customer service.
  • Provide reporting as required.
  • Assist in implementing process improvements as needed.

Additional Skills/Qualifications:

 

  • Bachelor’s or Associates degree in Accounting or Finance preferred; or equivalent work experience
  • Five to seven years business experience, with at least three years in a service environment.
  • Skillful in using the following programs including, but not limited to: Microsoft office programs such as Outlook, Word and Excel.  Ability to learn external and internal real estate related applications.
  • Excellent Customer Service and communication skills required (both written and oral)
  • Strong math skills and efficient in calculating and inputting numerical information in a fast paced environment.
  • Excellent organizational skills and attention to detail required.
  • Real Estate/Mortgage industryexperiencea plus