Manage Callidus On-Demand application development processes and projects by coordinating customer personnel and Callidus personnel to assure successful implementations and deployment of the Callidus Software SPM solution in a hosted environment.
Development of project management plans project schedules, issue lists, status reports and other written documents that are relevant to Callidus Software SPM implementation projects.
Management of our personnel including engagement staffing, effective communication, and career development planning.
Customer Management - managing the customer relationship at the project level through regular calls and on site visits.
Tasks include performing quality and project reviews, assisting accounting in timely collections and ensuring customer satisfaction.
Positioning Professional Services in the sales cycle. This includes proposal development, project planning, creating and giving prospect presentations, and working with our partners to staff projects.
Staff recruiting and development.
Maintaining very high standards for quality of services.
Maintaining effective communications with Regional Sales and Customer.
Sharing expertise with a rapidly growing group of Consultants, Business Analysts, and Implementation Managers.
Assisting in the preparation of strategic plans to improve the effectiveness of the Consulting organization.
Participating in the training of new Implementation Managers.
Participation in pre-sales activities where appropriate.
Participating in the training of new Callidus Software Implementation Managers.
Ability to generate proposals and implementation plans for large client-server applications.
BS in Computer Science, Operations Research or equivalent. MSpreferred.
Experience managing $10 million in annual professional services fees.
Strong desire to participate in all phases of building a world-class client-server consulting organization.
Excellent experience in the delivery of client-server implementations that involve the use of a top relational database management system (Oracle,Sybase, Informix, Microsoft-SQL-Server, and DB2).
Excellent understanding of the capabilities of relational database products and the Unix and NT operating environments.
At least 5 years experience with client-server application development with increasing responsibility for project management.
Excellent skills in interacting with customers and internal organizations.
Excellent written and verbal communications skills.
Ability to generate proposals for large client-server applications.