Commercial Sales Specialist

Rockwell Automation   •  

Louisville, KY

Industry: Industrial Equipment & Supply


Less than 5 years

Posted 334 days ago


Position Summary
The Commercial Sales Specialist is a technical support role within Global Sales and Marketing (GSM). This position supports the Rockwell Automation vision, mission and values by supporting sales initiatives, maintaining relationships with customers, our distributor partners and providing assistance to our Field Sales organization.

  • Engage distributor inside sales teams on processes and assist in training on Rockwell Automation tools, products and processes
  • Assist sales account managers in pre and post sales functions (quoting, price comparisons, product crossovers, sourcing stock)
  • Assist technical consultants with demos, control and showcases
  • Perform customer analytics by business unit. Analyze data to identify opportunities to increase marketshare
    • Generate point of sale/market data reports to assist in selling process
  • Usesalesdata, pricing information and account knowledge to assist in strategic account growth
    • Analyze current pricing agreements to enable sales staff to negotiate maximum opportunity for RA within an account
  • Identify and complete initial qualification of leads with referral to outside sales or distribution (customer mining / qualification)
  • Engage customers and prospects via phone to identify sales opportunities
  • Collaborate with lead qualification team; drive improvements in the lead program/sales process
  • Account management in concert with outside sales including critical customer issue
  • Lead and contribute on Productivity projects including various tasks associated with projects, as required
  • Provide support and direction on Local and Commercial MarketingEvents as needed
  • Welcome and direct visitors, monitor entry and access for guests, deliveries, Wi-Fi, etc.; answer/direct incoming calls
  • Coordinate internal/external meetings, small events; assist with some travel around meeting logistics
  • Support basic office function (maintain equipment, order supplies, etc.) and coordinate payment for office expenses
  • Handle incoming and outgoing mail and shipments for local office and training coordinator
  • Ability to:
    • Function as a member of a team dedicated to quality customer service
    • Problem solve and respond to unique situations
    • Take initiative and use sound judgment to complete tasks in an innovative way
    • Communicate complex ideas and technical information to customers and colleagues in a clear and concise manner
    • Perceive the purpose of a project and lead a project team to accomplish a goal
    • Resolve conflict and influence acceptance of ideas while maintaining the customer relationship
    • Be responsive, proactive and provide attention to detail
    • Give formal and technical presentations to a diverse audience

EOE. M/F/Disable, Vet

Minimum Qualifications

Minimum Qualifications

  • BS/BA degree in business, marketing or technical discipline with 3+ years of related sales and/or sales support experience
  • Strong understanding and knowledge of Microsoft Office 365 (Excel, Word, PowerPoint, SharePoint, Outlook) and Power BI
  • Proven experience in all written and verbal forms of communication and significant interaction with all levels of an organization
  • Exceptional organizational and interpersonal skills
  • Must be able and willing to travel up to 10 percent of the time
  • Legal authorization to work in the US is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.

Desired Qualifications:

  • Working knowledge of SAP, Oracle Eloqua, and Smartsheet
  • Microsoft Dynamics experience is strongly desired
  • Knowledge of Allen-Bradley and Rockwell Automation product offerings


Requisition Number