ADT Security   •  

Wallingford, CT

Industry: Consumer Technology


5 - 7 years

Posted 40 days ago

Position Summary:

The ADT Business Territory Manager is the leader of the Business Account Representative Sales team. The leader in this role is responsible for developing a Business sales team consisting of highly successful, productive sales representatives capable exceeding company revenue expectations as well as maintaining a high level of customer service. The Business Territory manager is responsible for driving sales expectations, marketing initiatives and ensuring channel profitability throughout their region. This position requires a strong, organized, business focused integrity centered leader who possess expert knowledge in the commercial security sales market place.

Duties and Responsibilities:

  • Adhere to current ADT policies, procedures, products, programs and services.
  • Plan, coordinate and implement commercial sales functions and process
  • Attain and strive to exceed budgeted revenue expectations
  • Responsible for maintaining effective customer communications and building solid customer relationship throughout the accounts life cycle
  • Ensure contractual obligations are fulfilled while quickly resolving customer complaints concerning installation, service or customer experience issues, thereby preserving excellent customer relations
  • Assure profitability of the channel is achieved
  • Build and retain effective, productive, motivated Business sales representatives
  • Set production goals, coach and motive team to exceed budget expectations
  • Manage and assign areas to Business representatives within their region
  • Measure the activities of each Business Sales Representative to assure their business activities will produce required results and conform with all ADT guidelines
  • Continuously monitor the sales growth vs. budget expectations, sales plans target objectives, revenue growth performance and increased market share growth
  • Implement and execute ADT's Business marketing strategies and business plans
  • Work in conjunction with other department and business leaders to assure congruence with sales and operations
  • Developing sales opportunities to target user segments
  • Provide training and education to sales staff
  • Develop and implement key account strategic and tactical plans that insure account penetration and increased annual business.


  • College degree


  • Minimum of 5 years commercial sales experience, including 3 years of successful field commercial sales management or other related successful sales management position
  • Experience analyzing sales statistics


  • Excellent oral and written communication skills
  • Proven ability to effectively interact with business leaders and customer organizations
  • Functional and technical skills in leading a sales organization
  • Excellent leadership skills evolving financial management abilities
  • Strong work ethic, with ability to manage others effectively
  • Possess comprehensive knowledge of approved commercial products and services
  • Fire alarm systems expertise
  • Ability to read and understand blue prints, architectural, mechanical and electrical drawings and documents
  • Knowledge in direct sales forecasting activities and setting performance goals
  • Customer focused
  • Successful track record managing a successful, customer focused, results driven teams built on integrity and trust
  • Conflict management and resolutions skills
  • Proven team building skills
  • Effective time management and project management skills
  • Ability to calculate figures and amounts such as understanding margin DOA guidelines and creating cost + plus quotes

Other Requirements:

  • Valid driver's license and clear driving record
  • Ability to work a fulltime schedule
  • Ability to travel nights and weekends to accommodate the business needs as required.