Summary of Position
Amicus Therapeutics is a global, patient-dedicated biotechnology company focused on discovering, developing and delivering high-quality medicines for people living with rare metabolic diseases.
- Overall responsibility for commercial performance, strategic development and operational management of all commercial activities in Canada.
- Be the responsible person for all country-related commercial business matters including; the successful achievement of sales targets, management of all related activities in marketing, market access and collaboration with all other relevant stakeholders and support functions.
- Ensure appropriate market positioning of the Amicus product portfolio.
- Effectively lead and develop the commercial organisation which includes the Key Account Managers.
- Build and maintain relationships with national key opinion leaders, payors and relevant stakeholders in Canada.
- Be the responsible person for the Ontario/Manitoba region successfully delivering against local goals and sales targets.
Roles and Responsibilities
- Lead, manage and develop the customer-facing commercial field team including recruitment, training, coaching and performance management
- Be responsible for account management, building strategic relationships with customers and the delivery of sales targets in the Ontario/Manitoba region
- Responsible for development and implementation of the local business plan for commercialised medicines
- Continuous tracking and analysis of national and regional sales development, market share and competitor performance
- Responsible for developing the Incentive plan for KAM territories (to be signed off by the GM)
- Ensure operational effectiveness of the customer-facing team (CRM, Customer engagement, account plans) – conducting regular reviews
- Planning, tracking and controlling of national and territory budgets for commercial projects and customer-related activities
- Ensure a high level of product, therapeutic area and competitor knowledge of the commercial team
- Ensure compliance with all company and local industry regulations, and ensure the customer-facing team are all qualified and trained based on company standard
- As part of the Canadian leadership team ensure compliance with the Amicus governance framework supporting the GM with the development and delivery of any CAPAS to close identified gaps
- Provide strong leadership, direction and development in line with Amicus behaviours to ensure employees are engaged, able to excel in their performance and ultimately fulfil their potential and act as a role model for Amicus behaviours and values
- Actively and positively promote the profile of Amicus, ensuring productive and legally appropriate relations with customers and other appropriate external partners.
- Work effectively and in partnership with other relevant international functions (e.g. global Marketing, Finance, HR, etc.)
- Own customer contacts regarding defined KOLs and stakeholders
- Coordinate and supervise all service providers including local creative agency and PSP supplier, liaise with international Supply Chain department
- Member of the Amicus Country leadership team
- Reports to General Manager
Qualifications and Background Requirements
- University degree in Science or Business
- Minimum of 5 years’ experience and a track record of success in a Pharmaceutical or Biotechnology sales positions in country of responsibility
- Solid experience in working with rare diseases or speciality care products and demonstrates a good understanding of the science behind the product
- Successful track record and experience in pharmaceutical marketing
- Comprehensive understanding of the local rules and regulations of the pharma market in the country of responsibility.
- Proven ability to think strategically and have demonstrated focus on delivering action and implementation programmes to maintain local label oversight and control.
- Hands-on mentality, autonomous working style, self-starter
- Understands the requirements, and demonstrates the capability, of working in a start-up environment where the individual’s input counts
- Ability to influence the organisation to implement new Policies, Procedures and Programmes.