Command Central Data Integrator - Remote

Company Overview

At Motorola Solutions, we believe that everything starts with safety. It’s the constant that empowers people to confidently move forward. It can fill a flight or sell out a stadium. It can care for a patient or graduate a class.

As a global leader in public safety and enterprise security, we create and connect the technologies that help to keep people safe where they live, learn, work and play. Our integrated technology ecosystem unifies critical communications, video security and access control, and command center software, enabling collaboration in more powerful ways.

At Motorola Solutions, we’re ushering in a new era in public safety and security. Bring your passion, potential and talents to a career that matters.

Department Overview

The Software Enterprise Deployment and Integration team is the team that delivers solutions to the public safety sector. We are committed to providing technology and tools which will allow customers to focus on their mission, and enable them to respond faster with smarter and safer decisions. We deploy and support products such as Computer Aided Dispatch, Records Management Systems, Jail Management Systems, Mobile Data Computing, and 911 Call Handling among other offerings.

The Cloud and Network Provisioning Services team delivers solutions to the public safety sector both on premise and in the cloud. We are committed to providing technology and tools which will allow customers to focus on their mission enabling them to respond faster with smarter and safer decisions. We deploy and support products such as Computer Aided Dispatch, Records Management Systems, Data Analytics, and Command Central.

Job Description

Responsibilities:

The CommandCentral Data Integrator primarily works with law enforcement agencies to fetch data from various records systems in order to fulfill orders for CommandCentral Investigate, CommandCentral Community, and CrimeReports cloud offerings.

The Integrator provides ongoing support by monitoring and assists with maintaining data feeds and keeping agency data up to date and reinstalling data feeds as agencies change records systems or hardware.

As required, the Integrator assists customer support with advanced troubleshooting of CommandCentral Investigate, CommandCentral Community, and CrimeReports and researches and reports software bugs for CommandCentral Investigate, CommandCentral Community, and CrimeReports. Additionally, the Integrator assists other internal departments with CommandCentral Analytics and Crime Reports related data requests and product questions.

Prior to deployment, the Integrator assists sales with pre-sales data integration questions.

The Integrator must maintain a personal backlog and prioritize work to complete it in a timely manner as well as maintain flexible work hours to be available when agencies are available across multiple time zones.

Preferred Qualifications:

• Strong customer service skills
• Technical problem-solving and troubleshooting
• Knowledge of SQL select statements
• Knowledge of ODBC configuration
• Must be able to work with a team and have a positive attitude
• Excellent written, verbal, and presentation skills

Desired skills:

• Ability to create and edit ESRI Polygon shapefiles
• Knowledge of Java, Python, and/or other programming languages
• Knowledge of Talend Data Integration and/or other ETL tools

This position is a remote position and candidates can be located anywhere in the US.

This position is subject to working in high security areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) Security Policy" and therefore requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers.

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Basic Requirements

• Bachelor's degree and 2 years of experience writing SQL queries
• OR 5+ years of experience writing SQL queries
• Must be able to obtain background clearance as required by government customer
• Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.

Travel Requirements

Under 10%

Relocation Provided

None

Position Type

Experienced

Referral Payment Plan

YesOur U.S. Benefits include:

• Incentive Bonus Plans
• Medical, Dental, Vision benefits
• 401K with Company Match
• 9 Paid Holidays
• Generous Paid Time Off Packages
• Employee Stock Purchase Plan
• Paid Parental & Family Leave
• and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran's status, or, any other protected characteristic.