College Information Systems Manager


Los Angeles, CA

Industry: Education.


Less than 5 years

Posted 363 days ago

  by    Personnel Commission

The Los Angeles Community College District (LACCD) invites applications for the position of Manager, College Information Systems.

This position plans, coordinates and manages the installation, performance, maintenance, training, and usage of all information technology activities of a college, including implementation of business and instructional systems software, operation of the college's voice, video, storage, and data networks, provision of customer service, provision of media resources (A/V), development of user guides, electronic equipment repairs, and on-site technical support.

MONTHLY SALARY: $8,468 - $10,491

*Salary Information is based on a full-time, 12-month position


Directs the work of a technical staff engaged in the study, design, implementation, and maintenance of complex information technology systems including voice, video, storage, and data networks and applications at a college.

Strategically plans, organizes, and coordinates a wide variety of program development and implementation of information technology activities to meet the needs of the college.

Provides leadership and consults with administrators, faculty, and staff to determine information and telecommunication systems requirements, specifications, and priorities of new projects, or system redesigns, and discusses systems capacity and equipment or software acquisitions.

Consults with administrators, oversight committees, and end users in the strategic development of comprehensive information technology and telecommunications plans for the college.

Coordinates the development, implementation and enforcement of security policies and practices for the college's voice and data networks as well as maintenance of telecommunications equipment, data and power backup tools, and outside connection resources used in conjunction with the network.

Plans and provides training and support to end users, such as students, staff, administrators, and/or faculty in the use of personal computers, PC-based software packages, and programmed applications operating on personal computers, voice, video, storage, and data networks, mini/mainframe computers, and telephone system equipment.

Coordinates and participates in training classes and workshops in computer-related technical subjects and identifies employees to be targeted for participation in end user training; evaluates end user training programs to determine their quality and effectiveness.

Advises administrators on the value of end user training in increasing employee productivity and solving the problem of employee under utilization.

Reviews special programs and develops databases to automate tasks and enhance ease of use.

Confers with representatives of professional training associations, educational institutions, and private industry for the purpose of identifying information technology training needs and opportunities for District employees.

Develops and manages the budget and all purchasing for the department.

Interprets college computing services' policies, procedures, priorities and services in the presence of conflicting user needs and demands.

Evaluates technological advances and develops methods and procedures to upgrade hardware/software: oversees the upgrading of hardware such as adding additional memory, increasing hard disc capacity and improving performance, as new products come on the market and prove their usefulness; develops standards and recommends the purchase of hardware/software for final approval.

Analyses work flow and subordinates' work assignments to determine appropriate organizational alignment and staffing; trains and evaluates personnel in the proper performance of duties, safe, and efficient methods and practices, and appropriate care and use of equipment and supplies.

Prepares and makes presentations to various small and large groups or committees.

Directs the testing of hardware/software to assure its compatibility with existing or planned voice and data networks before release to users.

Directs the setting up and maintenance of user profiles for voice and data networks, including access rights, resource allocation, log-in script/password, and electronic/voice mail.

Plans, organizes, and coordinates help desk services at a college.

Plans, organizes, and coordinates the telephone operations of a college.

Plans, organizes, and coordinates the instructional media (A/V) services at a college.

Plans, organizes, and coordinates the electronic equipment repair services at a college.

Coordinates the maintenance of network resource statistics, such as space and memory usage.

Explains the capabilities of and demonstrates the use of computers and ancillary equipment in computer laboratories and computer training rooms.

Confers with personnel in the Office of Information Technology at the District Office as well as vendors and consultants on technical problems.

Reviews user-oriented documentation, including condensed write-ups simplifying technical manuals for commonly used software.

Researches emerging technologies and applications and recommends acquisitions as appropriate in light of cost/benefit concerns.

May serve as the technical advisor to the College President on matters related to information technology.

Performs related duties as assigned.


Anticipated vacancies throughout the District. The hiring list established by this examination will also be used to fill future vacancies as they occur during the life of the list. Our Colleges include:

Los Angeles City College

East Los Angeles College

Los Angeles Harbor College

Los Angeles Mission College

Los Angeles Pierce College

Los Angeles Southwest College

Los Angeles Trade-Technical College

Los Angeles Valley College

West Los Angeles College


  • Medical and dental insurance and vision care plans are provided for employees and their dependents.
  • A $50, life insurance policy is provided free of charge for each employee.
  • 12 full-pay days and 88 half-pay days of illness leave.
  • At least 15 paid holidays per year.
  • Vacation days accrue annually beginning at 10 days and increasing incrementally to 24 days depending on years of service with the District. Vacation days for management and confidential positions begin at 15, 20, or 24 days.
  • Other paid time off includes: bereavement leave, personal necessity leave, court subpoena, and jury duty.
  • Employees become members of the Public Employees Retirement System. The District also contributes to the retirement system. Employees are also covered by Social Security.
  • Employee Assistance Program


Education and Experience:

Graduation from a recognized four-year college or university, preferably with a major in computer information systems, computer science, management information systems, computer engineering, or a closely related field. A master’s degree in one of the aforementioned majors may be substituted for one year of the non-supervisory experience.


Four years of recent, full-time, paid experience in information systems design, information systems development, network administration, and computer applications training. Two years of the requiredexperience must have been in a supervisory capacity. Specific experience with current technology related to the instructional process is highly desirable.

A current certification as a Project Management Professional (PMI) is desirable.


A valid Class “C” California driver's license. Travel throughout the District may be required.

For a complete job description including the Knowledge, Skills, and Abilities associated with the position please visit our website.


The examination process may consist of one or more parts which may include a training and experience evaluation, written test, performance test and/or oral interview.


Individuals protected by the Americans with Disabilities Act (ADA) may request, orally or in writing, an accommodation in the examination process. Documentation of the need for accommodation is required solely for the purpose of establishing that the applicant has an ADA disability and that the disability necessitates a reasonable accommodation. Typically, a recent letter from an appropriate health care or rehabilitation professional which establishes that the applicant has an ADA qualifying disability, identifies the functional limitations as they relate to the testing situation, and recommends/suggests the appropriate accommodation is sufficient.  In order for appropriate arrangements to be made at the testing site, a request for accommodation and required documentation must be received by the Examiner of Record at least 3 days prior to the administration of the test.


Completed applications must be submitted through our online employment system by 4:00 P.M. on FRIDAY, OCTOBER 13, 2017. Resumes will not be accepted in lieu of an application. For a listing of other job opportunities with the Los Angeles Community College District, call our 24-hr job hotline, or refer to our Web Page 

$101K - $125K