Cloud Systems Engineer

Salary depends on experience
Posted on 06/21/18
Des Plaines, IL
Less than 5 years experience
Professional, Scientific & Technical Services
Salary depends on experience
Posted on 06/21/18

In this position, you will also…

• Provision datacenters, servers, virtual machines, storage and networking equipment supporting product delivery to customers.

• Ensure the availability and efficiency of ProQuest’s Unix/Linux infrastructure.

• Perform infrastructure maintenance tasks such as replacing hard drives, power supplies, adjusting networking configurations and managing VM capacity.

• Configure and deploy applications.

• Perform initial analysis of errors and performance issues.

• Monitor the infrastructure to ensure uptime and performance.

• Ensure the security of systems and software by following industry best practices.

• Work with configuration management tools to automate infrastructure deployment and maintenance.

• Work with stakeholders to plan and execute complex technical projects, such as software updates, deployments, and infrastructure maintenance.

• Execute server hardware and windows operating system configuration changes in support of complex and routine projects.

• Engage in a wide variety of second level systems troubleshooting tasks including infrastructure hardware, software, and security issues via the company trouble ticketing system and escalation process.

• Support technology and software development teams and end users with server related questions and issues.

• Integrate new standards, specifications, and technologies into existing processes and methodologies.

• Maintain and advance technical and non-technical skills. 

• Leverage in-house and outside resources for training and share knowledge acquired with the team.


Qualified Candidates must have…

• Bachelor’s degree or higher in related field, plus 3 years of related experience, or equivalent combination of education/certification and experience.

• 1 or more years of experience supporting Unix/Linux Systems.

• Experience working in datacenter facilities, such as server installation, cabling, and troubleshooting.

• Working knowledge of ITIL procedures, capacity management, change management.

• Demonstrated knowledge of all of the following: Virtualization, Public Cloud, TCP/IP, NFS, SAN Storage, troubleshooting multi-tiered client server systems (preferably centric around Xen, KVM, VMware, HP Proliant and Cisco UCS servers). 

• Proven experience managing a JVM based application stack. Understanding of Java memory management, Jetty/Tomcat configuration, and monitoring.

• Deep knowledge of datacenter-grade hardware – such as servers, SAN/NAS storage, and networking components. Extensive experience with troubleshooting issues and physical replacement of components.

• Deep understanding of networked storage. Ability to configure NetApp, Nimble, and EMC devices. Ability to work with iSCSI and NFS mounts.

• Deep understanding of TCP/IP networking and the ability to configure Juniper/Cisco devices.

• Understanding of DNS concepts and ability to configure bind DNS zones.

• Experience with Xen and KVM virtualization technologies.

• Experience with managing AWS services. Specifically, EC2, S3, RDS, ElasticSearch, CloudFormation, VPC, ELB, and RedShift.

• Proficiency in reading and writing basic automation scripts in Bash, Python, Perl, and Ruby.

• Familiarity with configuration management systems such as Puppet and Chef.

• Experience with using and configuring monitoring tools such as Nagios and Kibana.

• Experience managing database systems such as MySQL and MongoDB. Including ability to write MySQL queries, diagnosing performance issues, and configuring replication.

• Ability to use Internet resources and documentation to quickly gain proficiency with unfamiliar technologies.

• Ability to independently plan and execute technical projects involving stakeholders across and outside the organization.

• Experience working with 3rd party vendors and contractors.

• Excellent communication skills via email, chat, and phone.

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