Cloud Systems Engineer, III

Essential Duties of Position at all Levels:

• · Responsible for the design, implementation, and support of large scale hybrid- and multi-cloud hosting platforms.
• · Automates and streamlines operations and processes to rapidly release reliable infrastructure faster and more frequently.
• · Builds and maintains tools for deployment and testing in stable and scalable production environments.

Job Qualifications at all Levels:

Knowledge, Skills and Abilities:

• • Requires a strong knowledge of agile methodology and continuous integration and delivery.
• • Knowledge of virtualization platforms and associated technologies including (but not limited to) the full VMWare stack (ESXi, vCenter, vSAN, NSX, and the vRealize Suite).
• • Understanding of configuration management and software defined data center (SDDC) infrastructure.
• • Ability to work as a project team member.
• • Ability to develop/build IT solutions to meet business requirements.
• • Ability to install and configure solutions.
• • Ability to translate business and technical requirements into test cases, test scenarios, and scripts.
• • Ability to develop and/or implement reusable components.
• • Ability to perform script maintenance and updates due to changes in requirements or implementations.
• • Adheres to standards and procedures.
• • Reviews modules for quality assurance.
• • Ability to deploy new modules, upgrades, and fixes to the production environment.
• • Assist in production support.
• • May troubleshoot existing IT systems to identify errors or deficiencies and develop solutions.
• • Documents functions and changes to new or modified modules and test activities/results.

People Skills:

• • Ability to administer 24/7 server environments.
• • Active listening skills with the ability to work effectively with technical and non-technical staff to resolve issues.
• • Build and maintain effective working relationships with leadership, peers and customers. Work to resolve problem relationships.
• • Thorough, organized, and detail oriented.
• • Documentation, organization, and time management skills.
• • Take initiative to improve processes, procedures, skills, and technical knowledge.

Additional Job Requirements: This is an expert level technical position requiring the ability to work independently, in a team support role, and lead teams working under deadlines and operating constraints. Requires the ability lead efforts; development and implementation of software defined infrastructure, automate tasks, and the following duties in addition to previous

• • Ability to work on complex, major, and highly visible tasks in support of multiple projects.
• • Demonstrated ability to work as team member or project technical lead assuming technical leadership responsibilities for less experienced team members in the absence of an Engineer IV.
• • Expertise in multiple technical environments that span a broad range of applications.
• • Reviews technical design specs of less-experienced team members.
• • Checks for compliance with all standards, policies, and procedures.
• • Creates release notes and deployment plans.
• • Verifies functionality of components and services to ensure deployments meets client expectations.
• • Evaluates vendor solutions to ensure compliance with requirements and cost-effectiveness.
• • Participates in design of disaster recovery plans and back up procedures.
• • Provides recommendations for solutions and design.
• • Performs research on best practice for emerging tools and cloud technologies.
• • Ability to establish requirements and automation for routine maintenance.
• • Ability to integrate solutions with other applications and platforms outside the framework.

• • Minimum of six years’ experience required in any combination of the following:
  • o Experience in Telecommunications or Computer Sciences/IT field.
  • o Experience working in applications, systems, or IT operations.
  • o Working knowledge and experience of two or more virtualization platforms, in-depth knowledge of all components in a virtualization stack, ability to customize these components for tailored use.
  • o Experience designing, developing, testing, and deploying applications using Continuous Delivery/Integration methodologies and emerging technologies.
  • o Experience with Automation Tools.
  • o Demonstrates knowledge of a broad range of hardware and software products.
  • o Demonstrate strong organizational and time management skills.
  • • High School diploma or equivalent required.
  • • Bachelor’s degree in Computer Science, engineering or related field required.
  • • In addition to minimum experience required, degree may be substituted with relevant work experience on a year-for-year basis.
  • • Certifications: Industry specific certifications such as Dell DCAN DCPPE, and DEA series; VMWare VCP, VCAP, VCAP series; are highly valued and may contribute toward education.

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