Cloud Sr Account Manager

Ingram Micro   •  

Irvine, CA

5 - 7 years

Posted 243 days ago

This job is no longer available.

Your role and responsibilities:

  • Maintain account revenue and profit goals established for the account
  • Identify opportunities for new revenue and growth, working with the sales team on converting account growth opportunities
  • Coordinates the involvement of company personnel, including support, service, and management resources to meet account performance objectives and customer expectations
  • Assists new hires and associates who are new to the function
  • Plan and conduct regular business reviews and meetings
  • Manage the client relationships at the tactical and execution level
  • Proactively leads a joint company-strategic account planning process that develops mutual performance objectives, financial targets, and critical milestones for a one and three-year period.
  • Proactively assesses, clarifies, and validates customer needs on an ongoing basis to ensure continuous improvement to customer program.
  • Engage with solution engineers, finance and other Ingram Micro Cloud resources to execute new opportunities and program enhancements
  • Focus is the overall customer experience, being the customer advocate by driving solutions within Ingram Micro Cloud team.
  • Drive references based on customer satisfaction in all assigned accounts.

Your skills and qualifications:

  • Minimum of 5 years’ experience in sales /account management
  • In-depth knowledge of the Territory
  • Experience in managing multiple accounts within a geographical area, to aggressively grow revenue and customer base
  • Strong experience managing multi-tiered customers and service provider relationships
  • Strategic account planning experience and history of proactive creation and ongoing management of detailed account plans
  • Strong interpersonal skills including the ability to work well with others and build a team-oriented environment.
  • Willingness and ability to travelTBD of the time
  • Competitive, ethical, refuse-to-lose attitude, strong work ethic, excellent team building and influencing skills.
  • BA/BS in Business, Management, Computer Science, or Engineering fields
  • Previous experience working on startups and at large companies is a plus
  • Previous experience working on Cloud computing technology is a plus
  • Must be energetic, bold and ambitious with the ability to align the customer base in the territory with Ingram Micro Cloud Strategic Objectives

Job ID: 17984