Cloud Operations Engineer

Salary depends on experience
Posted on 04/18/18
Austin, TX
Professional, Scientific & Technical Services
Salary depends on experience
Posted on 04/18/18

What you will do:

  • Proactively troubleshoot private cloud deployments based on OpenStack, Kubernetes, and other cloud technologies, detect and report issues
  • Reproduce customer issues in the internal lab, confirm bug reports, provide detailed information to the development team
  • Work closely w/ development team: discuss customer issues, suggest improvements, fix product bugs, etc.
  • Provide engineering support for product issues escalated by the L1 support team. Help L1 support team deal w/ critical customer issues, participate in troubleshooting sessions over Webex as needed

Your profile:

  • Expert Linux system administration and troubleshooting skills
  • Expert understanding of networking concepts and protocols
  • Ability to read and understand Python, Ruby code; good Shell scripting skills
  • Good knowledge of virtualization solutions (libvirt, KVM, VMWare)
  • Good knowledge of network and distributed storage solutions (iSCSl, Ceph)

 

Will be a plus:

  • Knowledge of OpenStack
  • Knowledge of Contrail / OpenContrail
  • Knowledge of Ubuntu MaaS
  • Experience working w/ and maintaining large Python codebases
  • Experience w/ Linux HA (corosync, pacemaker)
  • Experience w/ databases and message brokers (MySQL, Galera, PostgreSQL, RabbitMQ, InfluxDB, ElasticSearch, Cassandra, Zookeeper)
  • Experience with configuring, customizing, and extending monitoring tools (Grafana, Kibana, Nagios, Prometheus)
  • Experience working configuration management tools (Puppet, Chef, Salt, Ansible, Cobbler, MCollective)

We offer:

  • Work with exceptionally passionate, talented and engaging colleagues
  • High-energy atmosphere of a young open-source friendly company
  • Competitive compensation package with strong benefits plan
  • Opportunity to make a difference in the world of cloud computing
  • Flexible schedule, lots of freedom for creativity and personal growth
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