Cloud Container Architect

Rackspace   •  

Virtual / Travel

Less than 5 years

Posted 295 days ago

This job is no longer available.

Overview & Responsibilities

Rackspace is seeking a Cloud Container Architect in a REMOTE full time Work From Home position.

PRIMARY RESPONSIBILITY:

  • Responsible for the design and support of OpenStack Private Cloud platforms.

JOB COMPLEXITY:

  • Is an ambassador for RPC through their attendance in OpenStack conventions, conferences, meetups, etc.

  • Acts as an advocate for the customer within the RPC organization.

  • Effective communicator at all levels from technical through to non-technical directors.

  • Displays a basic level of business acumen with an eagerness to fully understand a customer’s strategic and non-technical needs.

  • Deploys, maintains, and upgrades the customer’s OpenStack infrastructure ensuring a smooth operational experience for their assigned base.

  • Responds to support requests and co-ordinates Rackspace/Customer support teams where appropriate within both tickets and phones.

  • Serves as an on-call emergency escalation support resource 24/7.

  • Ensure appropriate technical documentation is in place for customer solutions (to include Runbooks, Network diagrams, and Environment diagrams).

  • Identifies opportunities for growth and passes leads to an Account Development Manager or RPC Sales Overlay.

  • Assist Product team with implementation of new features in Rackspace Private Cloud.

  • Work closely with sales teams during large scale implementations or non-standard deployments.

  • Pro-actively seek opportunities to review solution architecture then puts forward and implements proposals for improvement.

  • Supports the Account Development Manager in customer projects.

Qualifications

EXPERIENCE/EDUCATION:

  • Bachelor’s degree in Computer Science, Technology, or a related field.

  • RHCE level Linux skills with at least 8years of Sys Admin experience in a production Linux environment.

  • 1-2 years of OpenStack experiencerequired.

  • RHCA Preferred.

  • High school diploma or GED required.

KNOWLEDGE/SKILLS/ABILITY:

  • A passion for virtualization technology and open cloud standards.

  • Ability to create and maintain customer loyalty by serving customers above and beyond their expectations.

  • Strong attention to detail.

  • Motivated self-starter, who demonstrates good focus on completion.

  • Able to multi-task and remain effective under pressure.

  • Proven strong verbal and written communication skills, with colleagues and customers.

  • Intermediate to expert knowledge ofTCP/IP,VLAN, Bridging, routing, firewalls, DNS and load balancers.

  • Intermediate to Expert working knowledge of hypervisor configuration (KVM, XenServer, etc), Mitaka/Neuton, Nova, Cinder, Glance, Keystone, Swift, Ironic, Storage protocols (NFS, iSCSI, FC), and virtual networking and storage configuration,MySQL, Python, and IP Tables.

NICE TO HAVES:

  • Experience working with Kubernetes and Docker container platforms

  • Experience working with OpenStack

  • Experience working with Ansible

  • Experience integrating monolith/microservices applications with existing systems

  • Experience in agile methodologies

  • Experience with other cloud providers AWS, Azure, GCP

  • Experience with Terraform

  • Development experience

  • Have experience gathering and understanding customer business requirements.

  • Have a consulting background and are comfortable working directly with customers.

  • Willing to travel