Description: Responsible for organizing, staffing, directing, coordinating and supervising all aspects of assigned Clinical Pharmacy Services area(s). Also responsible to collaboratively define, develop, implement, evaluate and improve clinical pharmacy services which support high quality affordable care for our members, including the formulary process, drug use management, medication management, clinical pharmacy practices, drug cost initiatives and other.
- Directly supervise individuals and pharmacy work teams in designated area(s) of accountability. Lead, influence, provide feedback, coach to develop individuals and team processes which deliver high quality affordable clinical pharmacy services. Program manage and lead interdisciplinary groups (clinicians, nurses, pharmacists, technicians, etc.) to collaborate and develop improved processes, tools and workflows to achieve clinical and organizational goals. In conjunction with Clinical Pharmacy Manager, develop and retain a competent, motivated professional staff; recruit, interview, select, hire, orient, train, evaluate, counsel, discipline and terminate if necessary all pharmacy staff for the service in accordance with organizational, legal, regulatory, organized labor, and quality of life standards, policies to staff and management; advocate, develop and empower pharmacists, pharmacy assistants and pharmacy technicians to optimize their potential and contribute meaningfully to the department, the member and the program. Direct the provision of satisfying pharmacy services to all Kaiser Permanente members; monitor and sustain pharmacy services in compliance with state and federal laws, all regulatory bodies, established quality standards and organizational service standards e.g. The Service and Behavior Guidelines. Implement and monitor member satisfaction measures. Personally investigate, respond and resolve member inquiries and concerns within the location.
- Maintain a contemporary professional knowledge of clinical pharmacy practice; provide routine operational support to insure a clear understanding of daily work group/ work flow issues; maintain requisite pharmacy licensure; assist in performance of daily staff duties as work load requires. Develop and implement clinical programs that support the department's strategic plan and the Program's quality of care objectives and strategies. Maintain a contemporary knowledge of managerial techniques and skills that ensure quality first-line supervision of staff and assets; maintain a thorough knowledge of human resource policy and labor agreements; supervise in an organized labor environment. Maintain a contemporary knowledge of safety and security laws, standards and regulations; identify and remedy risks and hazards associated with the work performed; develop safety and security procedures for the workplace within the context of organizational and departmental policies.
- Appropriately and effectively influence priorities of Clinical Pharmacy Services Area within the Regional Pharmacy Department and KPNW to achieve the mission and goals of the Department and KPNW. Perform additional duties as assigned.
- Minimum two (2) years of clinical pharmacy practice or training.
- Graduate of an accredited school of Pharmacy with a Bachelor of Science or Doctor of Pharmacy (Pharm.D.) degree.
License, Certification, Registration
- Unrestricted Oregon AND Washington Pharmacy license. License in state where assigned required within 90 days of hire/transfer, application for license in secondary state required within 2 weeks of hire/transfer and must be obtained within 6 months. (Duties will be restricted until licensed and a licensed Pharmacist must oversee the Pharmacist eligible for licensure.
- Demonstrated program management experience.
- Demonstrated ability to effectively supervise work teams.
- Demonstrated ability to critically evaluate literature and evidence.
- Demonstrated ability to work with clinicians to influence and develop evidence based drug prescribing guidelines, education and initiatives.
- Demonstrated ability to access information systems used in impacting regional drug use decisions and guidelines.
- Ability to design and/or build clinical information in KP Health Connect.
- Exceptional communication (verbal and written) skills and people relationship skills.
- PGY1 and/or PGY2 Residency or fellowship training or equivalent clinical experiencepreferred.
- Board Certification (e.g. Board Certified Pharmacotherapy Specialist - BCPS) preferred.
Job Number: 635569