Clinical Manager

Less than 5 years experience  • 

Salary depends on experience
Posted on 05/08/18
Fall River, MA
Less than 5 years experience
Salary depends on experience
Posted on 05/08/18

Responsibilities: 

  • Provides superior customer service to internal and external clients, customers and patients.
  • Accountable for the care and outcomes that his/her staff is providing.
  • Meets weekly with case management clinicians to review patient caseloads, assessing the quality of care, coordination of all disciplines involved and appropriate allocation of services.
  • Mentors new clinicians.
  • Performs joint visits with clinicians as a means of assessing clinician ability to manage patient care needs, leading to excellent patient outcomes and education of clinician in accurate assessment and documentation of assessment utilizing OASIS tool.
  • Analyzes patient data by clinician, noting trends and working with clinician to optimize patient outcomes.
  • Ensures fair and consistent treatment of all clinicians relative to caseloads, productivity, geography.
  • Collaborates with scheduling and Performance Improvement as team members to assist in managing his/her clinicians.
  • Facilitates effective weekly multi-disciplinary team meetings.
  • Operationalizes agency goals within the scope of responsibility of the Clinical Manager role.
  • Collaborates with telehealth coordinator and guides implementation for their team.
  • Plans and manages time effectively and productively.
  • Participates in task forces designed to improve patient outcomes.
  • Ensures that daily operations incorporate administrative and clinical performance improvement.
  • Ensures compliance with all federal, state and Joint Commission rules and regulations.
  • Supports the organization's mission, vision, and values by exhibiting the following behaviors:  excellence and competence, collaboration, innovation, respect personalization, commitment to our community, and accountability and ownership.
  • Identifies and resolves issues impacting clinical services.
  • Assesses staffing for their respective team.
  • Acts as a resource to clinicians.
  • Provides direct patient care as needed.
  • Adheres to fiscal responsibility for clinical department.
  • Allocates resources appropriately.
  • Acts as a role model to others; mentors staff.
  • Serves as active participant within the clinical leadership team.
  • Raises clinical issues and awareness to the Manager and/or Director.
  • Assumes Branch Manager responsibilities as delegated in his/her absence.

      Qualifications:

  • Graduate of an accredited school of nursing required.
  • Must have demonstrated competence and satisfactory performance with direct patient care in a community health or medical/surgical setting for a minimum of three years.
  • Must possess current RN licensure from the Massachusetts Board of Registration in Nursing.
  • Must possess current, valid driver's license.
  • Possesses working knowledge of third party reimbursement as well as regulatory requirements.
  • Working knowledge of computer and ability to learn home care software package.
  • Working knowledge of homecare reimbursement.
  • Working knowledge of Oasis documentation.
  • Possesses vision, and values by exhibiting the following behaviors:  excellence and competence, collaboration, innovation, respect personalization, commitment to our community, and accountability and ownership for their team.
  • Must have demonstrated ability to work in a team oriented environment.

47104

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