Description The Clinical Director, Cardiovascular Services is responsible for managing and supervising the cardiology staff and directing the day-to-day operations of hospital-based invasive (cardiac catheterization laboratory including diagnostic, interventional and electrophysiology), and non-invasive (EKG/stress testing, echo, vascular laboratory, and nuclear medicine) services. Reporting to Vice President/Chief Strategy Officer (VP/CSO), the Clinical Director is the accountable leader for the delivery of high quality patient care, patient experience, budget and fiscal management, operating efficiencies, staff engagement and satisfaction, and compliance with hospital and regulatory policies for hospital-based cardiovascular services. The Clinical Director is responsible for assuring compliance with institutional policies and procedures, and relative Joint Commission and CMS standards.
The Clinical Director will interface directly with the Wentworth-Douglass Hospital (WDH) Medical Director, Cardiology; the WDH Medical Director, Vascular Surgery; the Massachusetts General Hospital (MGH) – WDH Electrophysiology Program Director on quality improvement, patient safety initiatives, patient flow and operational efficiencies, and clinical program development.
Operating within a highly matrixed environment, the Clinical Director will also interface directly with the CNO/Vice President of Patient Care Services for issues on nursing practice, and with the Vice President, Wentworth Health Partners for coordination with provider office practice operations.
Minimum of 5 to 7 years progressive cardiovascular (Cath Lab) nursing experience, as well as experience in health care management with an understanding of clinical program development. Managerial experience in invasive, non-invasive cardiology and vascular services is required.
BSN degree required. MSN or MBA or Masters is a related field, preferred.
NH/Compact RN license.
A visible and highly engaged leader with the ability to inspire, challenge and motivate medical and clinical leaders and staff to achieve common goals; and a leader who has the ability to gain trust, credibility, loyalty and respect.
- Demonstrates depth of cardiovascular knowledge to positively impact systems of patient care.
- Proven hands-on problem solver who has demonstrated leadership ability when confronted with significant challenges.
- Superb interpersonal skills; team leader and team builder able to motivate staff and align efforts with a sense of urgency.
- Effective relationship building; collegial, approachable, and personable.
- Highly collaborative style with an ability to listen, consider, and assimilate input from a wide range of constituents.
- Excellent communicator, both in print and presentation.
- Collaborates with Patient Care Leadership, supports and contributes to nursing strategic plan; collaborates with the interdisciplinary team to develop and achieve clinical outcomes related to CV service line (CMS, TJC, Nursing sensitive indicators, Magnet)
- Interprets and directs the implementation of nursing philosophy and objectives, departmental policies and procedures, and applies recognizes standards of Magnet nursing including Shared Governance.
- Communicates collaboratively and effectively when interacting with patients, families, physicians, nurses, clinicians and interdisciplinary teams.
- Exacting and detail-oriented; data driven with strong analytical skills.
- Entrepreneurial and innovative in identifying and exploring potential new opportunities.
- The consummate advisor who is able to educate, guide, support, and also manage conflict and make tough decisions when required.
- Knowledge and experience with operations excellence and Lean/Six Sigma approaches.